Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,951 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,951 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“STILL MISSING WINDSCREEN AND HARDWARE Called, spoke, and emailed many times, complete lack of resolution. "Priority handling of concern, Supervisor working on it." That was last week. Very poor.”

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Posted 3 years ago

“excellent service”

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Posted 3 years ago

“Love the fire pit”

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Posted 3 years ago

“I'm not sure I think it worked out fine it was a gift”

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Posted 3 years ago

“Exactly as pictured. Good quality.”

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Posted 3 years ago

“I used it on a solo stove. I had to make a few adjustments, but it works.”

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Posted 3 years ago

“This is probably my fault, but the gift is just too heavy to be portable and I need to return it. On another note, it was SO heavy it ripped the bag it came in. Can you send a return label? Much better for someone to leave on their patio all the time (it's nice) but not good for lugging to the beach which was my intent when i gave it to my son and his wife.”

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Posted 3 years ago

“Very well-made rolling outdoor table. Heavy-duty metal. Easy to assemble. Love it.”

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Posted 3 years ago

“Good product for good price”

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Posted 3 years ago

“We took advantage of your Black Friday special pricing on your fire rings. Your customer service dept. was very helpful and made ordering easy. The rings arrived promptly and are in storage awaiting the opening of our new RV campground this summer.”

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Posted 3 years ago

“Great buying process. Look forward to using my firewood grate to keep warm this winter”

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Posted 3 years ago

“Good , good”

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Posted 3 years ago

“Great product great price easy to assemble”

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Posted 3 years ago

“Got this for my solo stove and. Love it !!”

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Posted 3 years ago

“Everything went great. Love the product and the price I paid for it Thanks,”

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Posted 3 years ago

“Have yet to use it but it was packaged very well for delivery and there was no damage. Assembly was straightforward and the sale price was very good.”

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Posted 3 years ago

“They cancel my order and ship half the items. I got a heat deflector without the fire pit. If I wish to return the heat deflector now I have to pay out of pocket. Horrible experience”

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Posted 3 years ago

“Friendly folks to do business with!”

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Posted 3 years ago

“Well made and heavy. Love it.”

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Posted 3 years ago

“Great price on an excellent product.”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,951 reviews