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Ash & Ember Reviews

4.5 Rating 3,201 Reviews
87 %
of reviewers recommend Ash & Ember
4.5
Based on 3,201 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
383
Anonymous
Anonymous  // 01/01/2019
“Great buying process. Look forward to using my firewood grate to keep warm this winter”
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Posted 3 years ago
“Good , good”
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Posted 3 years ago
“Great product great price easy to assemble”
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Posted 3 years ago
“Got this for my solo stove and. Love it !!”
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Posted 3 years ago
“Everything went great. Love the product and the price I paid for it Thanks,”
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Posted 3 years ago
“Have yet to use it but it was packaged very well for delivery and there was no damage. Assembly was straightforward and the sale price was very good.”
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Posted 3 years ago
“They cancel my order and ship half the items. I got a heat deflector without the fire pit. If I wish to return the heat deflector now I have to pay out of pocket. Horrible experience”
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Posted 3 years ago
“Friendly folks to do business with!”
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Posted 3 years ago
“Well made and heavy. Love it.”
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Posted 3 years ago
“Great price on an excellent product.”
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Posted 3 years ago
“I have also appreciated the quality of the products from Titan. Service also has always met expectations.”
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Posted 3 years ago
“thanks for the fast service i would buy again”
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Posted 3 years ago
“scratch and dent item was exactly what i was looking for, thanks for the fast shipment”
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Posted 3 years ago
“The box was torn up from shipping ,otherwise it was in 1 peice”
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Posted 3 years ago
“The product was packaged very well and the quality of the product was superior.”
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Posted 3 years ago
“Ordering and shipping were Excellent. Looks like a very well built and strong Grill. It is a Christmas Present therefore has not been used outdoors to determine how well it works and if the Stainless Steel Metal actually remains RUST-FREE.”
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Posted 3 years ago
“The firepit I ordered looks even better than the pictures and it arrived insanely fast. 10/10 I will absolutely order from Titan again.”
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Posted 3 years ago
“Very pleased with the response of your customer service. Your product price is very good. I will be back. Thank you.”
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Posted 3 years ago
“Needed both items shipped the one and cancelled the other and wants the item shipped back in original box with pictures prior to refund”
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Posted 3 years ago
“easy to assemble, easy to work with, it arrived with some bumps due to transportation”
Helpful Report
Posted 3 years ago
Ash & Ember is rated 4.5 based on 3,201 reviews