Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.46

4.5 Rating 2,800 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,800 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

381

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product. Quick delivery.”

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Posted 1 year ago

“Lightning fast delivery, great price, outstanding price for the product, and the quality of the material and the build.”

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Posted 1 year ago

“Easy to order and fast delivery got for a Christmas gift so haven't used it yet”

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Posted 1 year ago

“Everything was as described.”

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Posted 1 year ago

“Very easy to assemble and very sturdy. More than I expected.”

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Posted 1 year ago

“Great Service. Just in time for the holiday. Works great.”

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Posted 1 year ago

“Quick shipping and great product”

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Posted 1 year ago

“I ordered the color I wanted. Then my order was canceled saying the color I wanted was not in stock. Please update your website. Very disappointing.”

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Posted 1 year ago

“We received our Santa Maria style barbecue and could not more pleased. It is made with the highest quality. Made with the best material. I see it out lasting myself. Thank you.”

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Posted 1 year ago

“The grate broke after one use. The frame cracked. Can I be sent a replacement?”

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Posted 1 year ago

“Great product and delivery. Very pleased with the wagon wheel grate in my outside fire pit.”

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Posted 1 year ago

“Placed an order for the fireplace grate that has the steel backplate. It arrived as expected, packed well. The grate is very efficient and works well in our fireplace.”

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Posted 1 year ago

“I had been looking for some AR 500 range targets for a little while and found what I was looking for on Ash & Emeber's website. I immediately ordered them because the price was the best I could find. After receiving them, and putting them to use, they are very high quality and exactly what I was looking for and they met my expectations. I will recommend Ash & Ember to any and everyone!”

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Posted 1 year ago

“Good quality at a surprisingly low price. We are very happy and the fire pit works great. Thank you”

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Posted 1 year ago

“Packaged very well, extremely sturdy. Quality product.”

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Posted 1 year ago

“Ordered the driftwood Adirondack rocking chairs with matching table for my son and his wife as a wedding gift and they love them. They were easy to assemble and the quality is excellent for their Florida weather. I would recommend these beautiful chairs to anyone. They shipped and arrived as scheduled.”

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Posted 1 year ago

“Exceptional service! Ordered on Wednesday and delivered on Friday....amazing! Product is great! I would order from them again in a heartbeat! Thank you!”

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Posted 1 year ago

“Wrong item sent. I’ll stick with Amazon.”

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Posted 1 year ago

“The item was too big. I wanted to return it but was told I would have to pay for shipping and a 20% restocking fee. It would have cost me about the same as I spent. I will never order again from your company.”

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Posted 1 year ago

“Good service.”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,800 reviews