YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“efficient & very helpful”

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Posted 3 years ago

Thank you to you and your team for your business and your review - it means a lot!

Posted 3 years ago

“Friendly service. Quality products. Prompt delivery. Cannot ask for more than that.”

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Posted 3 years ago

Thank you for your positive review! We appreciate it very much :)

Posted 3 years ago

“Excellent service. Her patience is wonderful when tracking down specific stock. She is a pleasure to interact with.”

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Posted 3 years ago

Thankyou for your review Jen!

Posted 3 years ago

“Always have issues with orders”

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Posted 3 years ago

We appreciate your feedback. We do apologize for your negative experience. Our team were in touch with you over the past couple of days and has happily solved this for you. We look forward to speaking with you again soon!

Posted 3 years ago

“Excellent Phone service offering good suggestions to add value and also offered new product details. Thanks again”

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Posted 3 years ago

Really appreciate the support, thankyou!

Posted 3 years ago

“very pleasant and helpfull”

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Posted 3 years ago

Thank you very much for your feedback.

Posted 3 years ago

“Very informative and quick responses. Very happy with the options available for delivery.”

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Posted 3 years ago

Thanks Zakaria, dealing with you has always been a pleasure. Appreciate your feedback.

Posted 3 years ago

“Very helpful to find suitable product. Hopefully dispatched as advised”

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Posted 3 years ago

Thank you for your review! Have a fantastic day :)

Posted 3 years ago

“Great customer service. Very helpful.”

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Posted 4 years ago

Thank you very much for the lovely feedback 🤩

Posted 4 years ago

“Friendly customer service operators and prompt delivery.”

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Posted 4 years ago

Thank you for your lovely Review! It is very much appreciated :)

Posted 4 years ago

“Great customer service and always happy to help - no matter the issue :)”

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Posted 4 years ago

Thank you for your review! We are glad you enjoyed your service :)

Posted 4 years ago

“Very Prompt Service and nice helpful manner from Shannon.”

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Posted 4 years ago

Thank you for your glowing review! It is muchly appreciated :)

Posted 4 years ago

“service was great but the orthalife Knee ROM hinged brace is not a good product ..I would probably try and look elsewhere for a better brand .. Definitely I will still be ordering thru you ..also Denzel your sales rep was really helpful and no prob about sending back etc”

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Posted 4 years ago

Thank you for review and glad we could fix this issue for you!

Posted 4 years ago

“Big range in allied health. Great services.”

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Posted 4 years ago

Thank you very much for your positive review! It really is appreciated!

Posted 4 years ago

“very helpful and understood my questions”

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Posted 4 years ago

We really appreciate your review! Thank you!

Posted 4 years ago

“Always very good service!!”

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Posted 4 years ago

Thank you very much for your review! It's so appreciated :)

Posted 4 years ago

“Very helpfull and understood the situation.”

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Posted 4 years ago

Appreciate the positive dealings you have experienced with us. We look forward to speaking again soon!

Posted 4 years ago

“My order was delivered quickly, customer service has been great and when I needed to send something back and swap it for something else the process was easy and I was impressed with how soon the new items arrived.”

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Posted 4 years ago

Awesome to hear you are thoroughly enjoying your experience with Astir.

Posted 4 years ago

“Good service”

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Posted 4 years ago

Thank you for your feedback. Look forward to speaking again.

Posted 4 years ago

“Paul was excellent! He was the only person to call me back with an inquiry!! Thx Paul!!”

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Posted 4 years ago

Thanks for your response. It was a great experience working with you and the team. Our team always strive to assist quickly. :D

Posted 4 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews