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Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

4.7 Rating 2,282 Reviews
94 %
of reviewers recommend Yes Group | YesMed, YesTherapy, YesPodiatry
4.7
Based on 2,282 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

About Yes Group | YesMed, YesTherapy, YesPodiatry:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

I am very happy with the ordering system.
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 year ago
Thank you Astir, you're all so amazing; and special thanks to Elizabeth and the warehouse team for getting our products to us so quickly!
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 year ago
PROBLEM SOLVED, REAL GENTLEMAN
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Posted 1 year ago
Thank you for your kind words! We are glad to have helped.
Posted 1 year ago
Elizabeth was professional, responsive and helpful. My questions were answered and addressed quickly.
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Posted 1 year ago
Thank you very much for your feedback, We do apologise for this, and the system has been fixed so it won't happen again. It was stopped prior to it being added to your account. Your account has all been updated for you. You should have received the goods swiftly, as we do offer quick delivery across Australia. We look forward to hearing from you again soon! :)
Posted 1 year ago
Elizabeth was very helpful & informative
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 year ago
Was having problems with online ordering, and Renata was very solution-oriented processing an order over the phone. I'll be back.
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 year ago
Order took a long time to ship compared with all my past orders, I had to contact customer service to solve this issue. One item was not in stock however I was not made aware of this until the order had been delivered. With a reported 3 month wait time on this item I don't feel it is acceptable to let the cutsomer know this after they have purchsed it. Now I have to source the item elsewhere and pay for it again.
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Posted 1 year ago
Thank yu very much for your message. We apologise for your recent experience. As you know, this isn't our normal level of service. Thank you for your understanding. It looks like you should have received your order there now. We will be in touch shortly regarding this. Look forward to working with you again shortly.
Posted 1 year ago
Excellent, speedy customer service over the phone!
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 year ago
Very rude and spoke very quickly and over me at times.
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Posted 1 year ago
Thank you very much for your feedback Sarah, We do apologise for this, and my colleague you were speaking with has been in touch. We pride ourselves on our service and we will constantly look to improve. Appreciate your understanding, and look forward to speaking again soon.
Posted 1 year ago
We are still waiting for this order which was needed urgently, the order was originally delivered to the incorrect address, i contacted the practice where it was dleivered and they have indicated they never received the oreder, i have contacted Astir on several occasions and have beed advised the order will be resent the same/folllowing day. To date order has still not been received.
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Posted 1 year ago
Your feedback is appreciated. We sincerely apologise for the inconvenience caused. The order was mistakenly delivered to the address on the account during the peak season in December. We’ve implemented additional measures to prevent such issues in the future. This has been followed up by the team and has been resolved for you. Thank you for your understanding.
Posted 1 year ago
He was great yesterday. He rang up to offer us a better suited product instead of the product we ordered. Thanks Brock
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 year ago
Working with Astir is always easy and quick.
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 year ago
Great service!
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 year ago
Friendly, helpful, efficient & good sense of humour - thanks Brock! :)
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 year ago
Excellent service
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 year ago
good, polite
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 year ago
Our orders are always attended to promptly. If we need to telephone about our orders we are always greeted kindly.
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 year ago
excellent customer service! very pleased.
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 year ago
rang for 50 cathetres and the receptionist was very helpfull and polite thankyou
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Posted 1 year ago
Thanks so much for leaving us a five-star review! We work super hard here at Yes so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.
Posted 1 year ago
Always so helpful and efficient!
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Posted 1 year ago
Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be helpful and efficient. We look forward to working with you again soon!
Posted 1 year ago
Yes Group | YesMed, YesTherapy, YesPodiatry is rated 4.7 based on 2,282 reviews