YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,237 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,237 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“No one has contacted me with a quote still. Disappointed with the level of customer service.”

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Posted 5 years ago

Thank you for your review, we apologise for any miscommunication, the sales team had been in touch but were unable to reach but i believe they've been in touch since :)

Posted 5 years ago

“Quick delivery. Website easy to navigate”

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Posted 5 years ago

Thank you for your feedback!

Posted 5 years ago

“Haha....Our only complaint..?? The jelly beans notated on the invoice were not in the box! :-)”

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Posted 5 years ago

Thank you for your feedback! We'll send double next time :)

Posted 5 years ago

“I initially had a problem with delivery of the product I ordered as it was posted to the incorrect address which annoyed me-however I was pleasantly surprised to receive a beautiful bouquet of flowers as an apology for the delay- Thank you Astir for being so thoughtful.”

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Posted 5 years ago

Thank you for your review, we do apologise for this freak incident with your address being incorrect on the account. this has been resolved and all orders will be processed smoothly moving forward.

Posted 5 years ago

“I’ll keep with you...great quality and value products”

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Posted 5 years ago

Thank you for your feedback!

Posted 5 years ago

“Great service and helpful”

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Posted 5 years ago

Thanks very much Tony, appreciate your business very much

Posted 5 years ago

“Service is quick and efficient”

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Posted 5 years ago

Many thanks for your positive review

Posted 5 years ago

“Delivery was very prompt”

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Posted 5 years ago

Excellent, we appreciate your business :)

Posted 5 years ago

“Prompt delivery and service.”

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Posted 5 years ago

Many thanks for your positive review!

Posted 5 years ago

“They charge me Different price in what is on what they email me”

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Posted 5 years ago

Many thanks for your review, i do believe the pricing you were going off was from an old catalogue, however we will be in touch via email to resolve this with you :)

Posted 5 years ago

“Always easy to contact and deal with Lee and the ASTIR team :) Julie”

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Posted 5 years ago

Excellent, we appreciate your positive review :)

Posted 5 years ago

“Great customer service, great prices and fast delivery”

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Posted 5 years ago

Fantastic, we appreciate your positive review :)

Posted 5 years ago

“Great service on the phone. Products delivered within 24 hrs of ordering! Amazing thank you”

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Posted 5 years ago

Awesome, we appreciate your positive review :)

Posted 5 years ago

“Great service, competitive pricing and efficient timely delivery. Can't fault ASTIR.”

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Posted 5 years ago

Fantastic, we appreciate your positive review :)

Posted 5 years ago

“Great service! Immediate responses and incredible delivery. Really pleased with every dealing with Astir to date.”

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Posted 5 years ago

Fantastic, we appreciate your positive review :)

Posted 5 years ago

“Quite delivery and good price”

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Posted 5 years ago

Awesome, we appreciate your feedback :)

Posted 5 years ago

“Excellent customer service and friendly. Can take some time to get a response with online chat but overall very good.”

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Posted 5 years ago

Excellent, we appreciate your positive feedback :)

Posted 5 years ago

“all good quick response and great product”

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Posted 5 years ago

Excellent, we appreciate your feedback!

Posted 5 years ago

“very quick and efficient, was very helpful with questions”

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Posted 5 years ago

Many thanks for your positive feedback

Posted 5 years ago

“Astir always provide excellent quality and service.”

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Posted 5 years ago

excellent, thank you for your positive review.

Posted 5 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,237 reviews