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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,248 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 2,248 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Customer service was great! No waiting time on the phone and Elizabeth dealt with my query immediately.
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 year ago
Excellent communication
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 year ago
we ordered 2 moonboots and 2 knee braces and are receiving 5 orders of 2 moonboots and 2 knee braces, great work.
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Posted 1 year ago
Always helpful, quick to respond and dispatch.
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 year ago
Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, helpful. We look forward to working with you again soon!
Posted 1 year ago
The experience I have had with you guys was really poor. We were expecting a suction machine on Monday as promised by you and this was extremely urgent which we told you when placing the order and we were promised it would be here by Monday. It didn't arrive and we rang the office today and we were informed that it has not yet been sent and we would receive it on Tuesday or Wednesday, if we are lucky to receive it by then. Your service is extremely poor and so will not recommend you to anyone at all
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Posted 1 year ago
very knowledgeable and helpfull service
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Posted 1 year ago
Thank you for your kind words! So glad we were able to help you. Look Forward to assisting you further!
Posted 1 year ago
Extremely helpful and Prompt Service!!n
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Posted 1 year ago
Thank you for your fantastic review, team! It's always a pleasure assisting you and we look forward to hearing from you again soon 😊
Posted 1 year ago
Very impressive service
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Posted 1 year ago
Thank you so much for the 5-star review! We are so glad to hear you are happy with the level of service we provide. We always aim to take good care of our customers in all aspects of their order placement, packing and delivery. We hope to work with you again shortly! :)
Posted 1 year ago
Efficient and effective with Elizabeth. However, the soft skills of the customer service experience leaves more to be desired. Email communication with another colleague was poor. Very inaccurate and time wasting. Initial reach out via the website took more than a week for response and that was with another follow up on my end.
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Posted 1 year ago
YesMed Answered the phone fast... Customer Service Procuct knowledge was excellent. Fast easy purchase.
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 year ago
Renata was very helpful and took care of my purchasing experience from where I first started chatting on Yes Medical Website until delivery of my purchased items. Certainly will come back to purchase more from you!
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Posted 1 year ago
Thank you for your fantastic review, team! We look forward to assisting you with your next order 😊
Posted 1 year ago
Friendly and very efficient service provided by Yes Medical. Pleasure to do business with!
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Posted 1 year ago
Thank you for your lovely review, team! It was a pleasure assisting you and we're so happy to hear you received the service we're always striving to provide! Speak soon 😊
Posted 1 year ago
Always A1 customer service....thank you
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Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
Weapon! Very helpful
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 year ago
I had a problem with checkout and the help was excellent and appreciated.
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Posted 1 year ago
Thank you for your fantastic review, team! We're very happy to hear your question was resolved and you found our team helpful and accomodating. We can't wait to hear from you again soon!
Posted 1 year ago
A pleasant and informative to the point approach.
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 year ago
I was very pleased Brock Lee phoned me after I lodged my recent YES! order to let me know I could save some $$ by ordering a different brand of a frequently used item in our GP practice. He was very polite and friendly.
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 year ago
Very pleasant on the phone Order was done quickly enabling me to move onto my next job. Thanks
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Posted 1 year ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 year ago
First time talking to her! Bronky was very helpful
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Posted 1 year ago
Excellent assistance with enquiry.
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Posted 1 year ago
Thanks, Jenny for your kind words. We loved assisting you, and look forward to speaking again, I wish you a lovely day!
Posted 1 year ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,248 reviews