YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Were able to come to a price that suited for our large order which was great, prompt delivery and communication!”

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Posted 3 years ago

“Part of the order was forwarded to us, remaining was put on back order. Initially went to our next door neighbour (Medical Centre). We were closed.”

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Posted 3 years ago

Thank you for your review, Collin! You are welcome to give us a call or send us an email with any delivery issues at any time :)

Posted 3 years ago

“Very prompt and efficient service.”

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Posted 3 years ago

Thank you very much for your kind review! :)

Posted 3 years ago

“Customer service 10/10”

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Posted 3 years ago

Thank you so much for your review, Shelley :)

Posted 3 years ago

“fantastic service always”

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Posted 3 years ago

Thank you very much for your review! We really appreciate it!

Posted 3 years ago

“Elizabeth and all the crew at DVM are as fantastic and helpful as they have been for the many years I have known them. !0 out of 10 !! Excellent !!”

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Posted 3 years ago

Always a pleasure speaking to you, Joan! Thank you for your feedback :)

Posted 3 years ago

“Good range of products and always very quick with delivery”

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Posted 3 years ago

Thank you for your positive feedback, Dr Joseph! We appreciate it very much :)

Posted 3 years ago

“Always speedy delivery”

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Posted 3 years ago

Thank you very much for the review! You're a pleasure to work with!

Posted 3 years ago

“Service was fine but still waiting on arrival of stethoscope from order.”

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Posted 3 years ago

Thank you for your feedback, and we apologise for the delay on your Stethoscope. One of our team will be in touch to resolve this for you shortly

Posted 3 years ago

“Prompt next day deliveries. Customer service staff always helpful.”

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Posted 3 years ago

Thank you for your positive feedback! We appreciate it very much

Posted 3 years ago

“Thank you for your excellent prompt and friendly service.”

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Posted 3 years ago

A pleasure, Dr George! Thank you as always :)

Posted 3 years ago

“Prompt supply Good delivery personnel”

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Posted 3 years ago

Thank you for your feedback, it's a pleasure working with you

Posted 3 years ago

“I was glad to have Samantha to reach out to. I was getting frustrated after trying twice to checkout unsucessfully. We were so impressed when our order arrived in 24 hrs. We are hoping the items on backorder arrive soon.”

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Posted 3 years ago

Thank you very much for your review! We appreciate your patience 😊

Posted 3 years ago

“Good quality products. Very timely delivery.”

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Posted 3 years ago

Appreciate your positive review, thank you!

Posted 3 years ago

“PROFESSIONAL, FRIENDLY AND KNEW THE PRODUCTS”

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Posted 3 years ago

Thank you for your lovely Review, This is muchly appreciated :)

Posted 3 years ago

“Very helpful”

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Posted 3 years ago

Thank you very much for your review! We truly appreciate it :)

Posted 3 years ago

“Always prompt, helpful service from lovely friendly staff.”

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Posted 3 years ago

Thank you for your review. You are a pleasure to work with and we cant wait to hear from you again! :)

Posted 3 years ago

“Very helpful. Lovely phone manner”

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Posted 3 years ago

Thank you very much for your review! We really appreciate it!

Posted 3 years ago

“Very helpful and responsive”

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Posted 3 years ago

You're a pleasure to do business with! Thank you very much!

Posted 3 years ago

“purchased a few fortress aerobic steps and personally not up to standard. Very flimsy product.”

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Posted 3 years ago

Thank you for your review, we will be in touch with a solution! :)

Posted 3 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews