Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,148 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to deal with”

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Posted 1 year ago

“Item came fast with express /no support”

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Posted 1 year ago

“a pleasure to deal with as for delivery time although was delivered with in time frame there was a lack of tracking information updates”

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Posted 1 year ago

“I was impressed with your wide range of arts and consumables. Sadly you promised freight free on orders over $100. but then charged frieght on $130 order taking it to about $170. Can you lz explain this>”

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Posted 1 year ago

“The range of products is fantastic. Delivery was fast & hassle-free. My current order was online and I found that the website was so easy to understand and use. My previous order was by phone and the Sales staff were very courteous and knowledgeable. In short, purchasing from Automotive Superstore is a pleasant experience.”

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Posted 1 year ago

“No point asking for a review until goods are received. My last experience was AWFUL. It was during covid lockdown so was willing to try once more. Took 3 months for receival. Here's hoping this new purchase experience is different.”

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Posted 1 year ago

“Online shopping experience was simple and easy. OEM part arrived quickly as promised. It is now installed on the car. Was kept informed throughout the journey. Would recommend”

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Posted 1 year ago

“Good range of products and generally competitive prices on most items. 10 minute click-and-collect for online purchases means 10 minutes after someone has processed the order. I went to the store one hour after I placed the order and the order was yet to be looked at. Thankfully, in-store service was quite good and they arranged for the items to be quickly processed.”

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Posted 1 year ago

“Arrived quickly and well packaged. In 6 days. Excellent service and best price.”

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Posted 1 year ago

“Purchased a car cover over the phone, thanks Frazer, seems to have been dispatched the moment I hung up. Received the parcel in a very short time and am about to put it to use.”

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Posted 1 year ago

“Always good to deal with.”

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Posted 1 year ago

“My order (#100508661. 16 Dec 23) says on your website 'Order Received'. No it wasn't , we are home all day every day - nothing arrived. So where is it.?”

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Posted 1 year ago

“Fantastic range of products and seamless checkless & brilliant after sales customer service.”

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Posted 1 year ago

“easy to use site & quick replies”

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Posted 1 year ago

“I found your website very informative even though there were other websites that were more competitive once you include transportation including discount. Your website proved to be type most viable. Regards Luigi”

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Posted 1 year ago

“You couldn't even post it so I could have it for a Christmas gift.”

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Posted 1 year ago

“Store is good, easy to use. I spent almost $1k free shipping would have been nice. There was also a 10% discount offer but when I went through the steps nothing came of it.”

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Posted 1 year ago

“great prices and easy to navigate their site to find what you're looking for”

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Posted 1 year ago

“Great prices and fast order turnaround.”

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Posted 1 year ago

“Fantastic and quick service. Need some shipping and promo confirmation. They quickly maximised my saving and even went above and beyond saving me more.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,148 reviews