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Automotive Superstore Reviews

4.4 Rating 2,477 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
10,830
 Metrics
4.4
Based on 2,477 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Peter
Verified Buyer
“I ordered the parts They turned up They fitted correctly in my vehicle All good”
Helpful Report
Posted 1 year ago
Jan Kristian
Verified Buyer
“I oreder fast but the problem is the item is so slow to prepare i choose pick and collect to think that is fast but until now no update and i try to call bit no one answer.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“All good, excellent service.”
Helpful Report
Posted 1 year ago
Drew
Verified Buyer
“Got exactly what I needed . Easy to navigate website.”
Helpful Report
Posted 1 year ago
Rob.
Verified Reviewer
“Using the "fits your vehicle" advice I ordered these pads, however they are way too small. Luckily I was able to buy the correct pads locally.”
Helpful Report
Posted 1 year ago
Doug
Verified Buyer
“Good prices on quality products, postage time not great”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Definitely unhappy with the delivery of an incomplete product. As I have had numerous emails to just get all of my kit sent out to me like it should have been. Three different deliveries because things were missing. Where I had to chase up, very frustrating…”
Helpful Report
Posted 1 year ago
Cameron
Verified Buyer
“Great price!”
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“Easy to shop and collect with good prices.”
Helpful Report
Posted 1 year ago
Stan
Verified Buyer
“Great item as described, at a very good price, happy as, Many Thanks, hope to trade with you again.”
Helpful Report
Posted 1 year ago
Alexander
Verified Buyer
“Great products, good service and quickly delivery. Thanks”
Helpful Report
Posted 1 year ago
Franklin
Verified Buyer
“quick postage, well packed and item as described, cheers!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Ordered a blanking plug which was not in stock at the time and had to be backordered, arrived a week later in very good condition and for a better price than from OEM directly, Automotive Superstore is already valuable supplier for our vehicles and we would buy from them again”
Helpful Report
Posted 1 year ago
Steve
Verified Buyer
“I was very surprised at the ease of navigation and the overall product choice. One of the best online experiences so far.”
Helpful Report
Posted 1 year ago
Todd
Verified Buyer
“quick and easy”
Helpful Report
Posted 1 year ago
Scott
Verified Buyer
“Great product, fast service. Very impressed with this transaction”
Helpful Report
Posted 1 year ago
Ben
Verified Buyer
“14 days to deliver a can of spray paint.”
Helpful Report
Posted 1 year ago
Rupert
Verified Buyer
“Although I am not using the parts they have as intended, they have been really useful, on the old car I have(not listed on thier parts list) very good quality.”
Helpful Report
Posted 1 year ago
Mike
Verified Buyer
“My first dealing with this company has been very positive, had a problem with a discount, contacted via email received a swift response and problem was solved. Many online companies take days or do not respond to customer issues at all.”
Helpful Report
Posted 1 year ago
Bill
Verified Buyer
“Good experiences only”
Helpful Report
Posted 1 year ago
Automotive Superstore is rated 4.4 based on 2,477 reviews
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