Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,148 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

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English

“Always excellent prices and super fast delivery. My place to go for car maintenance supplies.”

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Posted 1 year ago

“Awesome!!!! Great value, timely & the right part for the right car”

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Posted 1 year ago

“Same day dispatch and delivered next day Sydney to Mount Martha at the busiest time of the year. Very impressive. Excellent outcome. Thank you”

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Posted 1 year ago

“NO problems here. Switched on team.”

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Posted 1 year ago

“Online store would not let me order multiple of same item. So I rang . Got guy named Harry . All sorted . Excellent phone manners. Knew his job . Hope all phone staff are as good as him .”

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Posted 1 year ago

“Over a long period I have purchased goods from Automotive Superstore., and will continue to do so. Their pricing is competitive, their service,freight charges and timely delivery is why I choose to use Automotive Superstore.....KEEP UP THE GOOD WORK, AND MERRY CHRISTMAS. regards ron.”

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Posted 1 year ago

“you guys sent me the wrong items”

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Posted 1 year ago

“Did not get free postage as advertised”

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Posted 1 year ago

“Hi, new user. It was a bit of a faff trying to set up an account in order to claim the 10% first order discount while being half way through checkout, but we got there! So far, a great experience. Delivery not received yet, only ordered today.”

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Posted 1 year ago

“Quick response”

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Posted 1 year ago

“Quick response to emails. A positive”

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Posted 1 year ago

“I found your company was a great one stop shop for my parts with a good choice of brands to choose from. One suggestion would be to include a return to shopping button, as I did not find it intuitive to go directly back into the search bar”

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Posted 1 year ago

“all good great service”

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Posted 1 year ago

“Have bought from Automotive Superstore previously and found the service to be exceptional and the quality of product to be the same..”

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Posted 1 year ago

“Great service.Had my item in stock at a very good price.Easy to deal with.”

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Posted 1 year ago

“Very good thanks it's been good doin busyness with you mob 👍”

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Posted 1 year ago

“G'day, Parts as described, delivery information accurate, received my parts on time and correct. Will shop again when I require parts. Hope this company is Australian owned. Thank you to the Lads and Ladies of Automotive Superstore, hit your bosses up for a Christmas bonus :)”

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Posted 1 year ago

“Really good service by counter staff when collecting items ordered online. Their website is so easy to navigate that they have become my “go to supplier” for vehicle parts and accessories. Pricing is always very competitive and they generally have the items ready for pickup in a reasonable time frame.”

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Posted 1 year ago

“Second purchase with you guys, Easy to find what I need on your site, fast delivery and quality products”

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Posted 1 year ago

“Served me well all good.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,148 reviews