Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,017 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Poor after sales service. Following a fault in the rear mirror camera the store was notified. I tried phoning but on hold for over one hour...gave up Tried live chat but no response for over an hour.....so had to give up. Tried email but no response for over a week then many follow up emails to get anything actually happening. The Superstore firstly could not believe it possible that mirror could not be working! then they said its a claim to the manufacturer....which it is not under consumer laws. no mention of return to refund, which should have happened. Ended up shelling out another $80 to buy the faulty part from Frankies Auto Electrics, and now the whole mirror unit works well. This was a much easier option then dealing with the Automotive Superstore customer service which is woefull. Next time I will shop with Frankies Auto Electrics.”

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Posted 2 years ago

“Very good service and my purchase arrived promptly!”

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Posted 2 years ago

“Hi.service was the best yet as other sellers seem to take their time with deliveries and will purchase again soon .”

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Posted 2 years ago

“Got a rare radiator from A S and super happy with these guy’s”

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Posted 2 years ago

“Overall a great transaction experience. Prompt response to a technical query to validate that the part I sought was correct for my vehicle. The parts were dispatched within the time published on the website and delivered within a few days (intrastate NSW) I'll certainly be checking Automotive Superstore again for parts requirements.”

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Posted 2 years ago

“Good service and delivery. Thank you,”

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Posted 2 years ago

“Revived rear light covers but they didn’t come with the bulb board that you put bulbs in. Are they available seooto purchase?”

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Posted 2 years ago

“Automotive Superstore was a great shopping experience from start to finish. The site was easy to use with heaps of options, and shipping/delivery was super quick, even interstate!”

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Posted 2 years ago

“Really happy how fast you got my order packed and posted, will definitely buy from here again”

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Posted 2 years ago

“Quick to acknowledge order and confirm parts availability.”

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Posted 2 years ago

“Customer service was excellent and delivery of goods was quick Will certainly be shopping with Automotive super store in the future Thank you Don”

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Posted 2 years ago

“just what I needed. Quick and easy. No dramas.”

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Posted 2 years ago

“seems to have a positive result on application”

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Posted 2 years ago

“Dear Automotive Super Store Thank you for providing Premier Windscreen glue It has been good so far. There are 2 points I would like to make in regard to my CRV head lamp globes ordered last week 1/ Is that your website does mention 1-3 days pickup on the part description and would be great to re-mention that on the order confirmation regarding part being delivered to your Castle Hill store 2/ That I purchased Narva Globes 49212 globes offered after I entered a search for CRV 2006 headlight globes and I was curious as to why these globes looked different to the existing globes, because they are different to correct globes for my vehicle No I am interested in exchanging these globes considering the cost and postage of the correct globes to Balmain is no different to our local Repco store. Regards John Willams”

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Posted 2 years ago

“Staff willingly to help and very friendly.”

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Posted 2 years ago

“Best price, very fast delivery!👍”

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Posted 2 years ago

“Another good shopping experience. Very happy customer. Will shop again. Very happy with how a previous order I made which resolved in my favor when I made an order mistake. 😊”

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Posted 2 years ago

“In some words a great place to shop geat deals good stuff easy to order and find what you need”

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Posted 2 years ago

“Rm Williams seat covers were awsome quick delivery very happy”

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Posted 2 years ago

“Great price, original parts, super quick delivery…love these guys 😍”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 2,017 reviews