Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,454 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Automotive Superstore 5 star review on 24th September 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“14 days later my parts still are not here, poor form with no correspondence to say what is going on. Buy your parts else where as they Cleary don’t give a F about customers.”

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Posted 1 year ago

“I highly recommend Automotive Superstore for your auto parts. I have done online orders and it's always an easy process. The prices are really good compared to other places. Automotive Superstore have the parts I need in stock so no need to wait. Delivery on other orders from there have been pretty quick so that's a bonus. So many payment options to suit everyone's budget. I'm sure customer service would be outstanding too, fortunately what I have purchased from there has always been the perfect fit for my vehicle so I've never had to call in about an order. Look no further, Automotive Superstore is what everyone needs. Again, I highly recommend them.”

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Posted 1 year ago

“I needed to replace a failed 10year old Alpine AppleCar Play head unit in my Isuzu DMAX. I haven't used AS previously however i'm increadibly grateful I found them. I purchased a new Alpine headunit (HALO9). The team answered all the questions I could think of and advised on what was needed to attempt the installation myself. Dispatched quickly, received within a couple of days. Perfect!”

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Posted 1 year ago

“Would highly recommend and will buy from again”

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Posted 1 year ago

“staff was not helpful and didn't prove any real help and when i ask for measurement , noone here me and i had to find the measurement else were”

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Posted 1 year ago

“Quick response good price wait till I get the part”

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Posted 1 year ago

“Everything is great until it is not. No actual human being will address a delivery issue, it's all AI and bots. Communication below par, showing this retailer was an error.”

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Posted 1 year ago

“Just purchased an M81 GC150 battery charger which is not doing what it is advertised to do . I have tried numerous times to contact them to explain what the issue is only to be told don't ring this number, send a txt to this number and have emailed them. Seems to me they are only willing to help the buyer. I now wish I hadn't used ASA as I had bought several item's.”

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Posted 1 year ago

“All good —-”

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Posted 1 year ago

“I ordered the three rows of floor mats on the 25th March, it's now 24th April and I have only received the third row. I contacted Automotive Superstore over three weeks ago asking where my other two sets of mats were and I still have no resolution. Communication has been painfully slow. The one row of mats I have are great quality, but I recommend buying them from somewhere else.”

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Posted 1 year ago

“Shipping cost seem to be well above market rates. All large companies get significant discounts on shipping and there is no reason to charge the full rate. Next time I will be looking somewhere else.”

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Posted 1 year ago

“Website was easy to navigate”

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Posted 1 year ago

“The website is wrong. And they sent me the wrong blade for my car. The correct blade the website says is incompatible with my car. Surly they have supplied blades for a Prius C in the past and had this complaint already!”

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Posted 1 year ago

“Great wide range of items with very reasonable price.”

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Posted 1 year ago

“Excellent product, supplied within a matter of days. Very easy to work with and communication was very good.”

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Posted 1 year ago

“Easy to find everything. Products description are quiet good.”

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Posted 1 year ago

“Great use of the search facilities on this website. Quick in response and clear on details.”

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Posted 1 year ago

“Excellent website experience”

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Posted 1 year ago

“I needed one more item to complete a project and AS staff identified what I needed and help me with delivery. Thanks Guys!!”

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Posted 1 year ago

“Good price and service.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 3,454 reviews