Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,018 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and fast delivery.”

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Posted 2 years ago

“I was disappointed with the purchase. 1. If I chose pick up in store for the said item, it stated 3 days i.e. 24/1/2023. OK great, ergo a fair assumption is that a delivered item should not take too long. 2. The reality was a delivered item took 8/2/2023 to get delivered. 3. The website states dispatch or collect 3-5 days. This is very inaccurate. The reason I'm disappointed is that the back end system does not know about your supply issues. I had get a chat going to find out. Even more so, I was expecting to take this with me interstate. This review is not so much about Automotive Superstore but rather the information being represented. In addition to this the expectation of a a specific time frame. If this can be resolved then you'll get 5 stars.”

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Posted 2 years ago

“Actually using Superstore website is great, however what I find frustrating when purchasing online in Australia and it certainly no fault of AS is how long the postage takes. 21 days from the purchase date to the receiving date is unacceptable. Australia post is not doing Aussie businesses any favours. As an example I ordered a part from the UK that wasn't available at the AS store it arrived in 6 days. If I had known my order was going to take 21 days with AS I would have ordered them from the UK.”

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Posted 2 years ago

“Very happy with Automotive Superstore, the website is easy to navigate and detailed. The Manta exhaust arrived very quickly, it was very easy to fit, and fitment is spot on as expected from Manta. Only thing I would recommend is more protection on the exhaust packaging from Manta as the nylon rips through and scratches the exhaust dependant on the delivery company how they handle it. Mine had minor scratches from the package being dragged around which I’m not overly concerned. Overall very satisfied can’t wait to hear the exhaust in the morning.”

Automotive Superstore 5 star review on 8th February 2023

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Posted 2 years ago

“Great service great communication fast postage”

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Posted 2 years ago

“Great service / response ..”

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Posted 2 years ago

“On time great service, will certainly deal with them again.”

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Posted 2 years ago

“Great to deal with”

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Posted 2 years ago

“Brilliant service fast delivery”

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Posted 2 years ago

“Much better experience than my previous order - no hassles this time, though despatch could be a little quicker. (last time, some of the items I ordered weren't available, so this time I was a little unsure whether all the items I ordered would be available, I am pleased to say that this time I received everything I ordered.”

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Posted 2 years ago

“My go to store for all my automotive needs”

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Posted 2 years ago

“The item was damaged during postage. I only found out about this by seeing something odd via the tracking postage system and then following up by contacting by phone your support centre which took me 3 goes due to extensive hold times. I think this was Friday 03/02/2023 The support centre advised me the package was being returned to sender. Today I received a SMS to say the item had been delivered, however, no item was delivered so I now have no idea what is going on. So I guess it will be more holding on the phone tomorrow to contact the support centre again. Frankly i have had guts full.”

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Posted 2 years ago

“Great service thank you 😊”

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Posted 2 years ago

“Easy to navigate website that provides relevant information on parts suitable to your car. Good prices and prompt delivery”

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Posted 2 years ago

“Quick and efficient. parts extremely well packed. Courier used (excellent) courier cost was inexpensive. The really useful aspect of this mob is that the website for looking up car part models and cross references is about the best I've been able to find. I will buy again.”

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Posted 2 years ago

“Good service and price ,but unfortunately the fittings in the purchased pump were incorrect, requiring extras to be bought.Possibly the suppliers fault. I'd be interested to find out !”

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Posted 2 years ago

“Excellent range with competitive pricing and quick delivery.”

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Posted 2 years ago

“Kabab and his team rock, thanks mang”

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Posted 2 years ago

“great prices and great service and delivery”

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Posted 2 years ago

“Good products, great prices and quick delivery”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 2,018 reviews