Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,155 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

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English

“Great website…easy to id parts required and verify they are correct for car”

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Posted 1 year ago

“There were multiple options for my car type. Which led to different components. The parts didn’t aways align with suppliers catalogs. Otherwise function and prices were good”

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Posted 1 year ago

“Didnt reciece the sub they sent a amp an said it arrived.lie assholes didnt send the sub withtheamp / the deliery drivery said the sub was in truck behind him an then he took off he looked like something shady was goin on .”

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Posted 1 year ago

“Easy to order and incredibly quick delivery”

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Posted 1 year ago

“unable to access the website for long periods of time, when I finally got onto the site it was very unfriendly to find the part I was after then it would not tell me if it was an in-stock item or not even putting it in the shopping trolly did not tell me if you had stock on hand. all the while I was beening shutout off the site and had to start again, also it was difficult to find a phone number to call”

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Posted 1 year ago

“On line is good other than I couldn’t retrieve my 10% off for a first time purchase.”

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Posted 1 year ago

“Seemed to take a while to get here, but they are in good order and look like quality parts.”

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Posted 1 year ago

“Great price and a Great web interface. So easy to choose pickup. Luv'ed the experience.”

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Posted 1 year ago

“Online order was easy to do and contact was prompt, click & collect worked very well. Then the bricks & mortar shop is well stocked and nice staff.”

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Posted 1 year ago

“Great user friendly website heaps of great items to choose from , looking forward to receiving my hail cover , thank you , 😊”

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Posted 1 year ago

“good price and quick delivery”

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Posted 1 year ago

“Not yet received my order.”

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Posted 1 year ago

“Website is good and easy to use; prices are good; this was my first time buying from you and I signed up to receive the 10% discount, however the code I received did not work so didn't get any sign up discount.”

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Posted 1 year ago

“I’ve only just ordered my parts so it’s a little early to leave a review. Once parts are received and confirmed correct all within a timely manner, then consider this a positive review.”

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Posted 1 year ago

“Good range, good prices & free shipping!”

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Posted 1 year ago

“Did NOT arrived!”

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Posted 1 year ago

“Highly recommended. I couldn't ask for more, a great price, easy to order and the correct parts delivered the next day! fantastic.”

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Posted 1 year ago

“Very painless experience and good’s arrived on time as promised. Happy to recommend.”

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Posted 1 year ago

“It's really good”

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Posted 1 year ago

“I had a query on an item. Resolution was quick , courteous and efficient.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,155 reviews