Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,071 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,071 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“STILL DO NOT KNOW WHEN MY ORDER IS COMING”

Helpful Report

Posted 14 minutes ago

“A super wide selection of parts and accessories for cars at really good pricing. Very easy to navigate through the website and select all the parts needed and get superfast delivery.”

Helpful Report

Posted 1 day ago

“Unfortunately the after market Taillight for my 2010 Kia Sorrento did not have the same internal fittings and was not compatible even though the website showed it was. Hopefully i can get a refund or a swap”

Helpful Report

Posted 1 day ago

“Easy to find parts and very helpful”

Helpful Report

Posted 2 days ago

“Great communication”

Helpful Report

Posted 2 days ago

“Great to deal with”

Helpful Report

Posted 3 days ago

“Website was easy to navigate great prices and huge range”

Helpful Report

Posted 3 days ago

“Wouldn’t recommend these guys. Ordered brake pads and rotors on the 28/6 still waiting. Just keep getting the run around with a stupid txt and wait half a day for a reply. Was told 2weeks ago they had arrived in store but still nothing. Worst service ever”

Helpful Report

Posted 4 days ago

“Good job so far.”

Helpful Report

Posted 6 days ago

“Don't hesitate to check out once parts in in your cart. The price may change. Also, check the "on sale" price transfers to your cart.”

Helpful Report

Posted 1 week ago

“Good prices Aus company will use frequently for gearbox supplies. Trying to locate gearbox supplies through Google and ebay with very little success. The only reason I found AS was through chatgpt asking for links to Australian companies supplying a specific part number.”

Helpful Report

Posted 1 week ago

“If you like being on hold you’ve called the right place. I had a simple 2 second question and waited twice for well over 25 minutes before just quitting.”

Helpful Report

Posted 1 week ago

“AVOID. Ordered over 70 days ago (August 15), still says 'Order Received'. They are now asking for more money to send an alternative because they sell items that are not stocked! AVOID. It is illegal to sell goods you cannot supply.”

Helpful Report

Posted 1 week ago

“Excellent service”

Helpful Report

Posted 1 week ago

“Always easy to buy just what i need parts are always correct fitment.”

Helpful Report

Posted 1 week ago

“Good range of products, fair prices but not the best available. A 5% discount code is provided after first purchase. However, I became aware of AS through the Redriven youtube channel. No discount code was provided through Redriven - why not? It would seem AS has no way of tracking referrals from Redriven, which is a strange way of monitoring return on marketing investment. Surely a discount code should be provided to Redriven and then that code can be tracked by AS?!? Anyway, they might need to get some marketing advice...”

Helpful Report

Posted 1 week ago

“Not impressed at all. Brake pads ordered, are incorrect for my car (although your website says they will fit). I have tried numerous times to contact the store, with no reply. Customer Service is absolutely atrocious. I will NEVER order anything from this place AGAIN. BEWARE!!!”

Helpful Report

Posted 1 week ago

“Amazing range from base level to highest quality there is, quick and easy, love the bundles tjays a great idea. And being able to out better components in is also awesome for bundling. Will be coming back for sure”

Helpful Report

Posted 1 week ago

“Received an cab air filter that was a correct by the online check but it is wrong. Have emailed twice with no response about fixing the problem”

Helpful Report

Posted 1 week ago

“Nothing but good to say about automotive super store. Fast quick delivery”

Helpful Report

Posted 1 week ago

Automotive Superstore is rated 4.4 based on 2,071 reviews