Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,135 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 30th August 2025

K Bella

Automotive Superstore 5 star review on 28th August 2025

Anthony

Automotive Superstore 5 star review on 20th August 2025

Florin

Automotive Superstore 5 star review on 27th June 2025

Anonymous

293

Anonymous

Anonymous // 01/01/2019

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English

“Great communication and fast delivery, product received as described”

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Posted 13 hours ago

“It is simple to buy what I need .”

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Posted 16 hours ago

“Will let you know when I receive order”

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Posted 18 hours ago

“Quick turnaround and prompt delivery will order from again”

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Posted 19 hours ago

“Terrible service. They sent me the wrong part, even after I emailed multiple times beforehand to confirm the fit. When I pointed out their mistake, the manager was incredibly rude, claimed it was “second hand,” and flat-out refused to accept a return. They wouldn’t even consider any other solution or option to fix their mistake. Completely unprofessional, dishonest, and unwilling to take responsibility.”

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Posted 19 hours ago

“Why is it taking 3 to 4 days to be dispatched I ordered it for this weekend,not happy!”

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Posted 20 hours ago

“For all the items I have purchased from automotive superstore I have had nothing but great customer service and an easy interaction with their webpage. Everything I ever need is readily available for my vehicle’s specifications.”

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Posted 1 day ago

“Bosch OEM in-tank fuel pump for my 1988 BWW E30 at a very good price. Ordered and ready to pick up nearby in Melbourne as promised. Would highly recommend.”

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Posted 1 day ago

“Seamless order processing and delivery.Good communication.Product quality appears very good.”

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Posted 1 day ago

“Product was exactly what i wanted,price was very good and delivered very quickly. Am very happy with the overall service and will be using Automotive Superstore again.”

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Posted 1 day ago

“Great accessibility and easy to find right part for my car”

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Posted 2 days ago

“Efficient, thorough, with ease and quick.”

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Posted 2 days ago

“Always good service and reasonable prices”

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Posted 2 days ago

“I was looking for brake parts at all the usual auto supply places. When I looked at the Automotive Superstore I found the price to be better than the other stores.”

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Posted 3 days ago

“Automotive Superstore is like the the goto for car gear. After scoring lots of quality kit at epic prices from AS over time have built some ace sound into the ride. A big shout out to Jeff and the awesome homies at AS. Drop the mic.”

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Posted 5 days ago

“Website is easy to use and find correct parts. Parts fitted perfectly. Reasonable postage time. Will recommend and use again.”

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Posted 6 days ago

“I ordered a ford Cleveland 351 fuel pump eccentric on the advertisement it clearly shows a inner and outer ring and a bolt It arrived with no bolt instead of just sending me a bolt they just wanted to sell me a more expensive brand And took no responsibility for the error Apparently, business ethics and integrity is not part of the way they do Business I have been waiting for their return policy to be emailed to me now for days with no reply”

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Posted 6 days ago

“Web site makes me keep repeating information had a lot of trouble processing payment as in it would tell me after I tried to pay that something went wrong try again at a later date ? Y doesn’t it tell me what’s the problem?? I think I tried 5 times was going to ring this morning but tried one more time and it went though have had this before and just gave up and bought elsewhere it’s a shame really as the site is really good in finding parts that suits the car that I’m after”

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Posted 1 week ago

“My experience with Automotive Superstore has always been amazing. They have such a large range of products and healthy stock levels.”

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Posted 1 week ago

“Products are great, and so is their product kniwlesge. Good prices abd easy to deal with.”

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Posted 1 week ago

Automotive Superstore is rated 4.4 based on 2,135 reviews