Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 2,022 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Discount code for signing g up didn't work. Never allowed you to even set a password. Website is fully broken”

Helpful Report

Posted 5 hours ago

“The discount code didn’t work”

Helpful Report

Posted 19 hours ago

“Have not heard about my order no emails or anything I ordered my parts over a week ago looks like money down the drain”

Helpful Report

Posted 23 hours ago

“Ordered brake rotors, and the website clearly stated it would fit my car. The mechanic was not able to install them, they were the wrong part. I lodged a request through their form, and it took a week for someone to respond, after i tried calling the hotline and then texted the number it listed. I was then told the website said he had fitment notes. This was not the case when I ordered the parts, I am sceptical that they changed the website to update the fitment between the two parts, which still say they fit my vehicle. They have not provided me with return instructions or shipping details, and said it will be at my expense. I will never shop here again!”

Helpful Report

Posted 1 day ago

“Great pricing & communication”

Helpful Report

Posted 2 days ago

“Items easy to find on web site, and the whole process is easy”

Helpful Report

Posted 3 days ago

“If a mistake is made they clear it up!”

Helpful Report

Posted 3 days ago

“Quick and easy”

Helpful Report

Posted 3 days ago

“Still waiting for advice, refunds, and newly ordered products. And the general company systems all seem illogical.”

Helpful Report

Posted 4 days ago

“This is my first purchase. They had a pump for my Mercedes which I ordered click & collect because they are in Castle Hill. Otherwise I am waiting 3 weeks from Mercedes in Germany and more expensive.”

Helpful Report

Posted 4 days ago

“I was pleasantly suprised with Automotive Super store prices. The site was easy to navigate and the customer service at their Dingley store was first class. Thanks Tom.”

Helpful Report

Posted 4 days ago

“good price, good service ... very happy thank you”

Helpful Report

Posted 4 days ago

“Quick service, best prices, Quick delivery, carry on and lead the pack!”

Helpful Report

Posted 5 days ago

“Easy to navigate to find what you're looking for.”

Helpful Report

Posted 5 days ago

“Web page was difficult to navigate and did not give me the options for the bundle i ordered, tried to rectify, not sure if successful, tried to ring, no one answers, hope i get the right parts, last delivery was incomplete and no one has told me anything ?”

Helpful Report

Posted 5 days ago

“Very good to deal with.”

Helpful Report

Posted 5 days ago

“A fantastic online website, great specials and good quality brands”

Helpful Report

Posted 5 days ago

“Glad I found the stereo speakers update for a good price at Automotive Superstore”

Helpful Report

Posted 5 days ago

“Unit does not work properly, no air conditioning, hazard lights and steering wheel controls.”

Helpful Report

Posted 5 days ago

“Placing the order for the head unit bundle was quite easy, But at the start of my choosing which head unit suited me a side window popped up saying sign up for sms notifications and I will be eligible for 10% off my order. So I signed up and waited for the discount code to be sent, and I waited , and still no code came through. So after a while I began thinking that was a waste of time and I placed the order. And then straight away the discount code came through..???? So I missed out on the discount for my purchase. Very cheesed off about that. I hope the order goes a bit better than the advertising.”

Helpful Report

Posted 6 days ago

Automotive Superstore is rated 4.4 based on 2,022 reviews