Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.40

4.4 Rating 1,957 Reviews

85 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,957 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 21st May 2025

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online order was straightforward enough my only concern was typically shortly after ordering a follow up email giving payment, an order reference number and delivery details I’ve not received anything as yet”

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Posted 7 hours ago

“Staff were very helpful in resolving a online purchase problem and enabling me to buy the products I needed.”

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Posted 8 hours ago

“Product range and information good, selection easy and ordering process straight forward though delivery cost option a little more costly than others. Great so far.”

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Posted 12 hours ago

“Very helpful, polite and a pleasure to speak to regarding combining two orders onto one shipment and adjusting fee charged accordingly as per AUSTRALIA POST schedule of charges!!!”

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Posted 16 hours ago

“Great Service & Fast Postage Thank you”

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Posted 16 hours ago

“Their prices are unbeatable. Their service can't be faulted, answering every email and every question.”

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Posted 1 day ago

“Fast delivery, easy to order online. Product is as described.”

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Posted 3 days ago

“Good product and and delivery”

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Posted 3 days ago

“Hi I found it a little confusing I had hoped entering the part number in the search box would have given me a more immeadiate response. But thanks anyway I'm pleased with the result”

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Posted 3 days ago

“About one hour after placing an online order and paying for it via PayPal I discovered I had the exact same item sitting forgotten in my shed. I immediately rang Automotive Superstore and explained the situation to them and asked if I could cancel the order. They said "no worries leave it with us" . A couple of hours Iater I checked my bank account and the payment had been refunded and the order was canceled. Full marks to AUTOMOTIVE SUPERSTORE ( and PayPal )”

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Posted 3 days ago

“Kenwood DMX7022S. Don't like when you're not happy with a product you've purchase. They make every effort to make you feel incompetent by asking questions that make you feel stupid. The stereo I purchased did not sound right and definitely has some issues with it but I accidentally made a few marks on the chassis installing and removing it so I'm stuck with a $395 stereo I'll never use. Automotive Superstore will willingly take your money but when it comes to having an issue with their products, they discredit your judgement and make it so difficult to get a resolution. Will never buy anything from you again.”

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Posted 3 days ago

“Great prices and range. Fast delivery”

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Posted 3 days ago

“Exactly as ordered delivered as promised.”

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Posted 4 days ago

“good prices and easy to use website, simple to order and pay”

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Posted 4 days ago

“Ordered a roof platform a week ago, hasn’t been dispatched yet and can’t get in contact with a representative to find out an estimate dispatch date. I’d actually like to just cancel my order and purchase from somewhere else.”

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Posted 4 days ago

“Cheapest prices I have ever seen”

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Posted 4 days ago

“Item was as described, delivery was prompt.”

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Posted 5 days ago

“Good support but found the discount offer confusing. They advertise a 10% discount but it is capped > Discount (EDM - Welcome 10% OFF ($25 Cap)) After raising the concern with their support team, they rectified the issue. They also supplied extremely fast delivery...well done !”

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Posted 5 days ago

“Would use automotive super store agian”

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Posted 6 days ago

“Easy to find the exact parts/accessories to fit our vehicles, prices are always competitive and deliveries 100% reliable. Can't ask for much more!”

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Posted 6 days ago

Automotive Superstore is rated 4.4 based on 1,957 reviews