Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,193 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“100% Happy with service and part ordered. Ordered part over grand final weekend in Victoria and received item on the Monday. Good quality, excellent service. Was able to have company vehicle on the road earlier than expected. Will be my go to from now on.”

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Posted 9 hours ago

“I was experiencing difficulties in securing a car part purchass on line. Staff helped me to secure the purchass over the phone and I am very grateful for it. Thank you so much Automotive Suoerstore Castle hill.”

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Posted 9 hours ago

“Don’t buy from this place. I placed and order two weeks ago and was told it would leave a week ago and I still haven’t hear anything from them”

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Posted 13 hours ago

“Excellent response online but did try ringing the supplied number with no response.”

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Posted 15 hours ago

“Good prices great delivery promptness. Web site is functional but not overly user friendly”

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Posted 17 hours ago

“They are the best only use automotive superstore website easily used.”

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Posted 1 day ago

“I have never been disappointed with automotive superstore products, price and service.”

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Posted 1 day ago

“Easy to use website and to place an order”

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Posted 3 days ago

“Good service and genuine product”

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Posted 3 days ago

“Great service”

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Posted 3 days ago

“Wrong part was delivered after waiting for too long Frustrated and disappointed. Bad experience i ordered outlander brake pads then they delivered Renault brake pad”

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Posted 4 days ago

“You are becoming just an online store. Very disapointed. No in store stock whilst Web pages says available. Slow request for speaker pricing. Just takes too long.”

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Posted 5 days ago

“Website is very easy to use and have plenty of options.”

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Posted 5 days ago

“Great range of products and good service. Second time customer.”

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Posted 5 days ago

“Straight forward web interface to work with”

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Posted 5 days ago

“awesome well done”

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Posted 5 days ago

“Delivery was quick”

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Posted 5 days ago

“Well priced excellent service.”

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Posted 6 days ago

“Have just sighned up to A/S. Products are well priced and they have good comunication. Happy to be a new member.”

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Posted 6 days ago

“Glad to have found this store. Best prices for quality parts. Ordering made easy by very helpful staff. Very quick turnaround on parts ordered for pick up.”

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Posted 1 week ago

Automotive Superstore is rated 4.4 based on 2,193 reviews