Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,821 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,821 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Automotive Superstore 5 star review on 12th March 2026

316

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Had part I need, great price”

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Posted 6 hours ago

“I reckon the service, availability of product, time for delivery was good. My only surprise was when I made the payment of how much more it was compared to what I saw as the price. I may have missed the information on freight costs when I was 'doing the shopping'. That aside all else went well and I would go again when the need arises”

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Posted 12 hours ago

“Pleasure to deal with and buy from”

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Posted 14 hours ago

“Happy with the products supplied and the cost”

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Posted 14 hours ago

“Quick delivery quality products”

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Posted 1 day ago

“Smooth process, product arrived early and very well packaged.”

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Posted 1 day ago

“My go-to for parts and spares because the stock is genuinely on hand (no special order delays), the pricing is sharp, and the team know their stuff.”

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Posted 1 day ago

“Total confusion if product was available”

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Posted 1 day ago

“This is one of the first times I have tried to make a purchase on line. And although the Automotive Superstore were unable to deliver my purchase when I needed it. I found that this organisation went out of their way to ensure that I had a good experience anyway. The refund was given to me in full in a short time and I am reminded by them that I am a valued client and obviously I will approach them for more parts should I require them in future.”

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Posted 1 day ago

“I special thank you to Gilbert for all the help he has given me over the past week and sorting out a problem I had would recommend the store”

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Posted 1 day ago

“Easy site, reasonable prices and good communication”

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Posted 2 days ago

“easy to shop online”

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Posted 3 days ago

“Second time I`ve dealt with A.S. and as per the first time, a seamless transaction. Very competetive pricing, fast cheap post, updated via email the items progress from Sydney to Melbourne. A pleasure to deal with, thanks very much.”

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Posted 3 days ago

“Great products at even greater prices. Th packaging of the product, even had "fragile, this way up" stickers on the box - you don't see that too often. Good job.”

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Posted 4 days ago

“Coms 10,price 10,delivery 10, product 10.”

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Posted 4 days ago

“Received all my order within a day the only thing I would say the fascia is very flimsy. I actually broke mine.”

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Posted 4 days ago

“I cannot believe how long it can take to get one small order of two identical rubbers ready for pick up at your Castle Hill store. Ordered before business hours on the 17th and will not be ready for pickup until the 23rd. I have got so many emails, that I feel if you put more effort into supply the needed service of supplying parts than sending emails you would do business much better and in an way that combines old fashion service with modern online stores. No one else has thought of it, so why should you. PS - I don't want the Newsletter on email refers to - at least save me from that garbage. By the way - Pelican Parts in California USA got my last order (much larger) delivered to my door in the same number of day you take to organise a pick up,(and from accross the big ocean). This was a bit of a test (obviously a failure). I even put in a SMS question to ask whether ordering a second order on same parts to my address would be quiker. By the way - my suburb is next to Castle Hill. I had to enquire this way as your phone staff are unable to deal with online orders (or so they say). By the way, I received no reply. I am sure that is no surprise. SO - guess what I really think. The big question I have is - will I hear back after this review. I bet we all know that answer. Better get back to my order for pads, discs and all shocks to Pelican Parts.”

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Posted 5 days ago

“Shaw helped me thoroughly to install the necessary tools with great expertise and patience, so great!”

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Posted 5 days ago

“Shaw helped me thoroughly to install the necessary tools with great expertise and patience, so great!”

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Posted 5 days ago

“Great customer service !”

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Posted 6 days ago

Automotive Superstore is rated 4.4 based on 2,821 reviews