Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,809 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,809 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Automotive Superstore 5 star review on 12th March 2026

316

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Second time I`ve dealt with A.S. and as per the first time, a seamless transaction. Very competetive pricing, fast cheap post, updated via email the items progress from Sydney to Melbourne. A pleasure to deal with, thanks very much.”

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Posted 1 hour ago

“Great products at even greater prices. Th packaging of the product, even had "fragile, this way up" stickers on the box - you don't see that too often. Good job.”

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Posted 22 hours ago

“Coms 10,price 10,delivery 10, product 10.”

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Posted 1 day ago

“Received all my order within a day the only thing I would say the fascia is very flimsy. I actually broke mine.”

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Posted 1 day ago

“I cannot believe how long it can take to get one small order of two identical rubbers ready for pick up at your Castle Hill store. Ordered before business hours on the 17th and will not be ready for pickup until the 23rd. I have got so many emails, that I feel if you put more effort into supply the needed service of supplying parts than sending emails you would do business much better and in an way that combines old fashion service with modern online stores. No one else has thought of it, so why should you. PS - I don't want the Newsletter on email refers to - at least save me from that garbage. By the way - Pelican Parts in California USA got my last order (much larger) delivered to my door in the same number of day you take to organise a pick up,(and from accross the big ocean). This was a bit of a test (obviously a failure). I even put in a SMS question to ask whether ordering a second order on same parts to my address would be quiker. By the way - my suburb is next to Castle Hill. I had to enquire this way as your phone staff are unable to deal with online orders (or so they say). By the way, I received no reply. I am sure that is no surprise. SO - guess what I really think. The big question I have is - will I hear back after this review. I bet we all know that answer. Better get back to my order for pads, discs and all shocks to Pelican Parts.”

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Posted 1 day ago

“Shaw helped me thoroughly to install the necessary tools with great expertise and patience, so great!”

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Posted 2 days ago

“Shaw helped me thoroughly to install the necessary tools with great expertise and patience, so great!”

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Posted 2 days ago

“Great customer service !”

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Posted 2 days ago

“Great and speedy service. The right parts at really good prices - I hate more does one want. I completed the whole transaction via the web.”

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Posted 2 days ago

“I'm pretty new to online shopping but I was able to navigate through your website easily”

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Posted 2 days ago

“Great price,excellent service,product(as ordered) received in 24 hours! Austomotive Superstore now my "go-to" ... Very satisfied customer!”

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Posted 3 days ago

“Wide range of quality automotive parts available with quick delivery: very easy on line ordering process with facility to ensure correct parts match.”

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Posted 3 days ago

“Good price,Took alittle while to post but when they did it was sent Priority,had my purchase the next day.”

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Posted 3 days ago

“Extremely prompt service! Arrived within 2 days to rural Qld!!”

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Posted 3 days ago

“I receive the correct product within a short time frame”

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Posted 4 days ago

“Was easy to purchase what I needed and cheaper than at Repco.”

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Posted 4 days ago

“Online experience is good, in-store is pretty good too.”

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Posted 4 days ago

“Been a customer since way back and never had an issue. Whenever I ordered something from tyres to suspension, and in between. never, ever had an issue, and I will carry on dealing with Automotive Superstore in Sydney. The service is impeccable and never had an issue. I have received four front shock covers, not one per box, but a double set. Send me a postal bag and I will return them.”

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Posted 4 days ago

“Great service, price & delivery”

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Posted 4 days ago

“Purchased items online, very easy online transaction. I have purchased many items online and so far so good with all items delivered as per my order.”

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Posted 4 days ago

Automotive Superstore is rated 4.4 based on 2,809 reviews