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Baby Pavilion Reviews

4.9 Rating 9,299 Reviews

98 %

of reviewers recommend Baby Pavilion

Company Reviews

Product Reviews

4.9

Based on 9,299 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 7th April 2024

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Baby Pavilion 5 star review on 8th September 2023

Baby Pavilion 5 star review on 21st August 2023

73

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I used Baby Pavillion to order brest pump. They are really easy to work with and they took their time to call me and explain what my benefits before completing my order. I highly recommend using baby pavillion. I used to Tricare in case that matters.”

Posted 1 month ago

“My experience with Baby Pavilion was a great one. I sent my request in for a breast pump and I got a response the next day from their staff. Within days they reached out to my OBGYN for a prescription, and in less than 2 weeks I had my breast pump along with milk supply bags. Such an easy and quick process. Thank You”

Posted 1 month ago

“Very satisfied with everything. Really fast and I didn’t have to do anything, they did it all and contacted my doctor for my prescription.”

Posted 1 month ago

“Baby pavilion was great, the order process was super easy my supplies showed up quickly!”

Posted 2 months ago

“Loved how easy this process was! I submitted my prescription and selected my breast pump, and within the next couple of days my pump was at the door. I really couldn't believe how fast it got here. I am trying to make sure all my friends that can utilize this know how easy it was. Thanks Baby Pavilion!”

Posted 2 months ago

“Grateful for baby pavilion! Very convenient! And fast shipping! I got my breast pump a few days after the order was placed. I appreciate Debbie for helping me get my breast pump.”

Posted 2 months ago

“Website was user friendly, great pump selection! It arrived in perfect condition in about a week- much quicker than expected. So grateful for awesome service. It works great!”

Posted 2 months ago

“Over all good experience. They reached out to me when I missed an email asking for documentation of insurance and were super helpful and kind.”

Posted 2 months ago

“Baby Pavilion email reminded me it was time to receive my monthly free pumping supplies, auto filled in my info, let me select what I wanted, and shipped it quickly. How much easier could it be?! So helpful, especially while taking care of a newborn! I highly recommend from first pump order and beyond!”

Posted 2 months ago

“The pump I ordered shipped next day and I received it VERY quickly- three days later! The process was very smooth, and it was extremely convenient to upload my prescription and see the pumps I qualified for. Thank you Baby Pavilion!!”

Posted 2 months ago

“This company has excellent customer service and communication compared to others I have worked with. Very caring staff and so helpful.”

Posted 2 months ago

“Amazing customer service. Shipping was fast. Easy to order.”

Posted 2 months ago

“Ordering my pump was so easy and it came super fast. Great experience!!”

Posted 2 months ago

“I honestly would have more kids just to use Baby Pavilion. They make everything so easy. They remind me when I need to order new supplies. I feel like they’re my own little fairy godparents that check in on me. Uploading my script for my pump was too easy. Everything ships extremely fast! I was late to ordering my pump but it was delivered before I got home from the hospital. 10/10”

Posted 2 months ago

“Great working machine. Everything was good. 2 complaints though. 1) my prescription said 200 bags and I only received 100. 2) the additional “free” stuff like compression socks etc you have to get another prescription or doctors consent saying you need them in order to get it. (Not what they advertised). Machine was worth it though and they have great customer service. Answered all my questions.”

Posted 2 months ago

“Baby Pavillion has been easy to use, not only for getting my pump but also for refills on milk freezer bags. At the beginning of the month they send me a reminder email asking if I would like a refill. All I have to do is select yes, and then the products are delivered to my house within a few days”

Posted 2 months ago

“I got my electric pump through them and not only was the process easy but they respond to fairly quick to emails as well!”

Posted 2 months ago

“Very helpful”

Posted 2 months ago

“Always super quick to respond and helpful. I’ve received all my products super fast! Totally recommend!”

Posted 2 months ago

“I'm so thankful for them they didn't give up on me getting my doctor's prescription for my pump. I definitely recommend buying your pumps from them.”

Posted 2 months ago

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Baby Pavilion is rated 4.9 based on 9,299 reviews