Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,571 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful! And they were great reaching out to my OB multiple times even when my OB was not getting back to them with a prescription. So I appreciated them not giving up!”

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Posted 3 weeks ago

“Literally the easiest process ever! So many free options to work with and delivered within the week!”

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Posted 4 weeks ago

“After initiating waiting what felt like forever on another website/company to provide a pump to me using my permission to reach out to my provider , I found baby pavilion and they had it shipped to me so fast I was surprised. Thank you!”

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Posted 4 weeks ago

“Super easy process! Baby Pavilion reached out to my doctors office and took care of everything for me and my pump showed up exactly when they said it would. Great communication!”

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Posted 1 month ago

“I have TRICARE and I was worried about ordering a breast pump because people have told me it can be a long process and when it finally ships you have to go pick it up from the hospital. Thankfully, that was not the case with Baby Pavilion. I ordered through the website, texted a picture of my prescription, and the pump and milk bags were delivered to my house two days later. Unbelievably easy! I told all the other moms at my centering group to order through them as well.”

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Posted 1 month ago

“⸻ I had a great experience ordering from Baby Pavilion! The breast pump arrived in excellent condition brand new and exactly as described. Shipping was impressively fast, and I received my order sooner than expected. The website was also very easy to navigate, which made the whole process smooth and stress free. Highly recommend Baby Pavilion for anyone needing baby supplies!”

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Posted 1 month ago

“Baby Pavillion made ordering my breast pump through my insurance so simple! Once my order was placed, my pump was at my doorstep within a few days! I am so happy with their service and would highly recommend them! Thank you Baby Pavillion!”

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Posted 1 month ago

“They made it so easy and simple to get my beast pump, all the accessories, and storage bags. The monthly reminders take one more thing off my mental load and makes it so I always have bags.”

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Posted 1 month ago

“I was trying to contact the lady Brendy to help me about mistaken address I may submitted it wrong if she can contact as a sender to update the number of the house. The way of her responding was not gave me a piece of mind by saying “ we will see because sometimes they give us a hard time to do so” and I was like can I call you guys to check if you guys able to do so, “she goes we will let you know” I called her back the following day and asked, she said it with the demeanor of oh we haven’t got any updated” like ok, can I call back or just that. Since it was Friday, I waited for the weekend to pass and went to FedEx office because I can’t do anything on the phone unless I’m a sender, the package was scheduled to be delivered on Tuesday but sometimes FedEx do delivered them early. FedEx said there weren’t anyone updated anything on that tracking info, so it’s still gonna scheduled to be delivered at the same address And it’s so closed to the delivered time they can’t promised if they can hold it at the location on time before the delivery vehicle. They suggested me to go to the house and talk to them to expect the package under my name, so I did. But at the end they were able to hold it off at the location for me. I’m lucky everyone was helpful except this lady from baby pavilion, All they could have done was call as a sender as they are company and deal with sending stuff out all over the country, I’m pretty sure this happens sometimes. Until I got the package I never received anything if she did help me so. Overall I thought it was a lack of service mind and Poor customer service.”

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Posted 1 month ago

“Working with Baby Pavilion was easy and pump arrived fast. Their website wasn’t working right so I sent an email with all the required information and customer service was amazing with a quick response. I highly recommend.”

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Posted 1 month ago

“Baby Pavilion makes it so easy to order a pump through insurance! I've gone to them for all three pregnancies and recommend them highly.”

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Posted 1 month ago

“Love the service and variety of pumps to choose from. The extra gifts that are offered are such a treat too.”

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Posted 1 month ago

“Baby Pavilion was both easy to work with, convenient, and responsive to my inquiries. I love having them as a resource this pregnancy and will definitely be recommending them to others as opportunities arise.”

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Posted 1 month ago

“Chose this site as it offered the compression socks, post partum wrap, etc. Turns out it was a bait as it doesn't Tricare West. Wasn't clear until I already filled out the form so felt this site was the same as any other offered by Tricare. At least put an asterisk next to the gift offer, I thought it was guaranteed.”

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Posted 1 month ago

“Incredibly easy to use and very responsive customer service team. I simply uploaded a copy of my rx, and my pump was delivered about 3 days later.”

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Posted 1 month ago

“Extremely Easy. Probably the easiest thing I’ve got done my whole pregnancy. Super simple process. Thank you a million times for my pump.”

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Posted 1 month ago

“Quick and easy process. All I needed to do was fax my breast pump prescription then shortly after I received the exact pump I asked for in the mail. Will order for them again if necessary.”

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Posted 1 month ago

“This is the third pump I have ordered from this company and they are awesome!! I have always received my pump within a week of ordering so shipping is great as well!”

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Posted 1 month ago

“Very easy to order my pump and it got to my house in such a timely manner!”

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Posted 1 month ago

“I can’t get over how easy this process was!! 10/10 will recommend to all of my friends and family expecting a baby, especially new moms!”

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Posted 1 month ago

Baby Pavilion is rated 4.9 based on 9,571 reviews