Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,187 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love baby pavilion. I used them for my first pregnancy. They really took care of all the things I needed from the initial pump order to replacements. This time with my second baby it was no different. They take out all the guessing. I never have to worry about the insurance stuff. I can just worry about taking care of my babies. I absolutely love the options available as well. This time around I chose the Elvie. I got the box in like 2 days. It was crazy fast. I’m super happy with baby pavilion and would recommend to all my mamas.”

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Posted 3 years ago

“Wonderful to work with the staff here. My breast pump shipped out the next day. Easy communication.”

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Posted 3 years ago

“Easy ordering and super responsive to any inquiries I have. I recommend them to every mom I meet!”

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Posted 3 years ago

“Baby Pavilion has made getting my breastfeeding essentials effortless! Not only do they send a friendly reminder email (not reoccurring annoying emails) they deliver on time, have everything I need and more. They carry a genuine touch by offering REAL people for customer service both online and over the phone in a timely fashion. I don't know what I'd do without them!”

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Posted 3 years ago

“This is such a wonderful service and very helpful from the people to the pumps they provided me with! Thank you so much!”

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Posted 3 years ago

“Super easy to order, order came in super quickly as well. Customer service was friendly and answered my questions.”

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Posted 3 years ago

“Fast And easy to order !!!”

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Posted 3 years ago

“Very easy to work with. Quick shipping and great customer service.”

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Posted 3 years ago

“You all are so amazing, proficient, and quick! I recommend you times a million! I love how easy you make it especially for a mom of three busy boys!”

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Posted 3 years ago

“Everyone I spoke to was so helpful. I received everything so quickly too. I will definitely recommend & plan using again.”

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Posted 3 years ago

“They were so quick to communicate with me when I asked a question via Facebook. From there I got my pump and storage bags so quickly! So far, baby pavilion has been amazing to work with! Due in 2 weeks and cannot wait to try out my Elvie and Kiinde bags!”

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Posted 3 years ago

“Best customer service in the business. Always willing to go out of their way to help and make the experience of ordering better”

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Posted 3 years ago

“The process was super easy. I love that the prescription you need is on the website all you have to do is print it and have your doctor sign it and then upload and choose the pump you want. Super fast and easy!”

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Posted 3 years ago

“They are looking good. I guess it will be better to rate you when we start using the pump”

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Posted 3 years ago

“Love how fast they work!”

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Posted 3 years ago

“Baby Pavilion reminds me each month to order my milk bags and they make it really easy. Just some basic information and they take care of the rest with my insurance”

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Posted 3 years ago

“Best and easiest experience I’ve had getting a new breast pump and monthly supplies through insurance! Baby Pavilion made the process so easy and I’ve gotten my orders within a few days each time!”

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Posted 3 years ago

“Super easy to work with for the initial order (not sure if any additional challenges associated with reordering parts or different types of bags if I want to vary between Medella and Kiinde due to differing needs). Would appreciate a guide on flange sizing and an option to choose different flange sizes.”

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Posted 3 years ago

“Great customer service and quick shipping every time!”

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Posted 3 years ago

“This is my second time ordering my breast pump through baby pavilion and i am nothing but satisfied! They are super informative on what your insurance covers and they had my pump at my door within 3 days of ordering it! Love love love.”

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Posted 3 years ago

Baby Pavilion is rated 4.9 based on 10,187 reviews