Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,216 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 27th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had such a bad experience with Baby Pavilion. I was hooked on going with you guys to get my pump because you offer the elvie. When I placed my order and made the payment I was told that I would receive my pump at the beginning of June. I placed my order mid-May. The person I've been in contact (through email) Stacy, was very nice till I made the payment after that every time I asked for un update on my order she will ignore me or sent me a yes/no answer to the emails I sent. I gave birth June 19th and still did not have my pump. I emailed her telling her I wanted to order the pump through a different provider because I needed to start pumping and wanted to cancel my order and a refund that's when finally she was able to confirm my pump was gonna ship. I got my pump July 3rd. I understand maybe it was out of her hands but there was no empathy, no apology, no acknowledgement of how this was affecting me and my baby. The only thing she care about was the sale. I even asked about the kiinde pack because I wanted to hand express and freeze it but she said that everything had to be shipped at the same time The amount of colostrum I had to hand express and dump is ridiculous and not worth waiting for this company to get me the luxury pump, I wished I would have gone with a regular pump just so that I could have that colostrum to give my baby.”

Helpful Report

Posted 4 years ago

“The ordering process was easy and fast.”

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Posted 4 years ago

“Extremely helpful and really quick”

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Posted 4 years ago

“Super fast shipping”

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Posted 4 years ago

“The communication with Baby Pavilion was amazing! Working with them was easy and they kept me updated on my shipment at all times. I am very pleased!”

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Posted 4 years ago

“Fast easy and easy to work with would use again for my next pregnancy!”

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Posted 4 years ago

“Easy to order. Even easier to reorder. Never had an issue with shipping and customer service is quick and extremely helpful.”

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Posted 4 years ago

“Baby Pavilion is fast with responses and delivery. They are great and make things so easy!”

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Posted 4 years ago

“Super easy and fast”

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Posted 4 years ago

“Great service, quick and efficient.”

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Posted 4 years ago

“Super easy and super fast service!”

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Posted 4 years ago

“Ordering was a breeze and shipping was fast. The only thing that could be better is having the option to select your flange size without having to contact customer service.”

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Posted 4 years ago

“Ordered my pump and it came literally in 1-2 days. I was impressed. Very fast.”

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Posted 4 years ago

“Fast shipping and great service”

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Posted 4 years ago

“Super quick!”

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Posted 4 years ago

“Baby pavilion has been super easy to contact when there was an issue with my order and sent everything out right away. Love that they have the kiinde twist pouches. Only thing that I don’t like is they now only send 80 instead of 90”

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Posted 4 years ago

“so easy and convenient. ships really fast. highly recommend!”

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Posted 4 years ago

“Very easy to order what I needed and arrived shortly after!”

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Posted 4 years ago

“So easy to order everything I needed and it arrives on my door in 1-2 days!”

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Posted 4 years ago

“Customer service has been super helpful and responsive! My order came quickly and everything was perfect. I will definitely be using Baby Pavilion again”

Helpful Report

Posted 4 years ago

Baby Pavilion is rated 4.9 based on 10,216 reviews