Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,009 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“10/5 stars for initial ordering of the pump and other needs, I've already recommended to several service members and will continue to do so....that said... 2.5/5 on the follow-up of storage bags every 30 days. I understand we have to put in a new order ourselves every 30 days and it's not automatic...lame...but I get it because its not Baby Pavillion's fault (pretty sure). HOWEVER, I put in my order on day 30, it took 7 days to process, and now its been over a week from then (2 weeks from 30 days) and they still haven't arrived. I ran out of bags 9 days ago now and had to buy some on Amazon. If ordering before day 30 isn't possible, investing in quick turnarounds for (processing and shipping) is necessary. Especially for those using the Kiinde system.”

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Posted 3 years ago

“Fast trasaction 👌”

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Posted 3 years ago

“Baby Pavilion made it super easy and fast to receive my breast pump through my insurance. I upgraded to the Elvie pump and just had to call and pay the upgrade and I got my pump 4 days later!”

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Posted 3 years ago

“Debbie at baby pavilion was an absolute dream to work with. She was patient, caring, and diligent. My healthcare provider was very difficult in getting my breast pump prescription to baby pavilion in a timely manner. Debbie kept constant communication with me and provided me regular updates so that I could rest assured that my paperwork wasn’t lost in the shuffle.”

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Posted 3 years ago

“The communication is phenomenal! Instant replies and answered all questions I had.”

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Posted 3 years ago

“Easy to use, quick, good options.”

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Posted 3 years ago

“Quick delivery always !”

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Posted 3 years ago

“I love this company! They make ordering supplies so easy and hassle free! The monthly reminders are extremely helpful and the shipment is always sent right away! Thank you for making this pumping journey just a little bit easier!”

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Posted 3 years ago

“Super easy site to use. They made it so simple to enter my insurance information and choose the pump I wanted that was covered”

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Posted 3 years ago

“The products have been shipped and received in an appropriate amount of time.”

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Posted 3 years ago

“This was THE EASIEST process I could find to help me get my pump thru TriCare. A real blessing!!”

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Posted 3 years ago

“Amazing and fast service! The process was so easy, and they were so helpful!”

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Posted 3 years ago

“Mamahood can be exceptionally challenging at times, this company eases some of the hardships! I have yet to have any struggles with Baby Pavillion. It is always extremely simple to renew my monthly order and I always get my package at a very quick rate.”

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Posted 3 years ago

“I love to have the supplies shipped to the house. This most recent time, my order arrived on the date it is supposed to. Sometimes shipping is a hit or a miss. Plan 10-12 full days to receive your supplies. Otherwise, convenient!”

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Posted 3 years ago

“Baby Pavilion is so easy to work with and responds very quickly to questions!”

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Posted 3 years ago

“Amazing customer services. Orders arrive very promptly!”

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Posted 3 years ago

“Love the customer service and updates of my breast pump! Any help that was needed was only a click away.”

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Posted 3 years ago

“It was a breeze to get my pump and bags. Plus, there’s always an online team to answer any questions you have.”

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Posted 3 years ago

“Great customer service and they work quickly. I had lots of questions and they were able to assist me throughly and quickly. I really appreciate that. Thank you.”

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Posted 3 years ago

“I ordered my pump and storage bags through Baby Pavilion.. The website is easy to navigate and the shipping is fast.. Also love the monthly reminder emails super held.. Definitely recommend!”

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Posted 3 years ago

Baby Pavilion is rated 4.9 based on 10,009 reviews