Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,747 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 19th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very communicative and shipped my order immediately. I got my pump within three days of sending in my prescription and I couldn’t have asked for better service!”

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Posted 8 months ago

“Great customer service, products and shipping speed!”

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Posted 8 months ago

“Baby Pavilion made ordering my wearable pumps easy. I got the model I wanted at no cost to me with my insurance. They help remind me to order my monthly bags or any replacement parts by sending me an email. My info is kept on file and their customer service for questions is great!”

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Posted 8 months ago

“Amazing! Would recommend 10/10! I'm very happy baby pavilion was able to help me, and I'm happy I listened to those who recommended them!”

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Posted 8 months ago

“It was extremely easy to get my breast pump and supplies! All I had to do was input my information and select the pump I wanted and baby Pavillion did the rest! They got my prescription from my dr for me and kept me updated on when my pump will be shipped! I received my pump within a week of it shipping.”

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Posted 8 months ago

“Ordering process was incredibly easy and shipping was super fast!”

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Posted 8 months ago

“Complete Lies! Ordered spectra gold portable and on the drop down it tells you what's in the box. ABSOLUTELY NOT TRUE DO NOT FALL FOR IT. 2 × SG Portable Pump Units 2 × Natural Nursing Technology™ Flanges 4 × Silicone Flange Inserts (17 mm, 19 mm, 21 mm & 24 mm) 2 × 180 ml BPA-free Tritan Bottles with Lids 2 × Backflow Protectors 2 × Tubing Sets with Adapter Ends 2 × Magnetic USB-C Charging Cables 1 × Flange Sizing Guide 1 × Quick Start Guide 1 × Storage & Travel Bag Items not included 4 × Silicone Flange Inserts (17 mm, 19 mm, 21 mm & 24 mm) 1 × Flange Sizing Guide 1 × Quick Start Guide 1 × Storage & Travel Bag AS A MOM GOING BACK TO WORK I PICKED THIS FOR THE STORAGE AND TRAVEL BAG. NOT TO MENTION MY Lactation consultant sized me at 21mm so not needing to buy extra parts was nice. However they let me know once I reached out that stuffs actually not included but the website says yes. I wouldn't have selected this one if it didn't come with all of the extras and now I'm out of luck because I have to accept the mislead me and I'll need to buy Travel supplies and extra flanges out of my own pocket.”

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Posted 8 months ago

“They where very easy to teach and if they needed help contacting my doctor they would let me know.”

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Posted 8 months ago

“Easy painless process. Made getting my pump from Tricare simple with no cost to me. The site had a lot of options for pumps.”

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Posted 8 months ago

“They were so quick and responsive. I realized I messed up part of the address and they fixed it for me and were super kind.”

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Posted 8 months ago

“Baby Pavilion made getting my breast pump so easy and stress-free. The process was quick and they handled everything with my insurance. I really appreciated how smooth everything was highly recommend!”

Baby Pavilion 5 star review on 11th January 2026

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Posted 8 months ago

“Very easy process, with good communication like updates and tracking. Support is kind and responsive. I highly recommend using them.”

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Posted 8 months ago

“They were fast and everything went well. I would recommend baby pavilion to all the women’s.”

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Posted 8 months ago

“Such an easy process! I uploaded a picture of my prescription and less than two weeks later, my pump arrived. Great selection!”

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Posted 8 months ago

“This was sent out when stated and received fast!”

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Posted 8 months ago

“Getting a pump through baby pavilion was SO easy! They made the process so smooth and all I had to do was fill out a form with my health insurance/ Dr office info and pick what pump/ milk storage bags I wanted and I received a pump a week later. It came with tons of amazing accessories as well which was really nice. They will also notify you when it’s time for new bags/ pump parts which is great when you have a new baby and mom brain!”

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Posted 8 months ago

“It was super convenient to order my pump through Baby Pavillion! I simply uploaded my prescription, let them know of my preferences and address, and received the pump shortly after! Very thankful.”

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Posted 8 months ago

“They are the best!! Best customer service, fast shipping, super helpful! I recommend them to all of my military friends.”

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Posted 8 months ago

“This is my second time using baby pavilion. First pregnancy i ordered the spectra s2 and this time it was the spectra s1 . I like it because it's so easy to order what pump i want and my insurance covers it. And ordering the accessories and bags cover my insurance.”

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Posted 9 months ago

“First time mom here! This site was very easy to use and I received my pump without any issues! Took about 2 weeks to receive and they even got the prescription from my OB for me.”

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Posted 9 months ago

Baby Pavilion is rated 4.9 based on 10,747 reviews