Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,747 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 19th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have TRICARE and I was worried about ordering a breast pump because people have told me it can be a long process and when it finally ships you have to go pick it up from the hospital. Thankfully, that was not the case with Baby Pavilion. I ordered through the website, texted a picture of my prescription, and the pump and milk bags were delivered to my house two days later. Unbelievably easy! I told all the other moms at my centering group to order through them as well.”

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Posted 1 year ago

“⸻ I had a great experience ordering from Baby Pavilion! The breast pump arrived in excellent condition brand new and exactly as described. Shipping was impressively fast, and I received my order sooner than expected. The website was also very easy to navigate, which made the whole process smooth and stress free. Highly recommend Baby Pavilion for anyone needing baby supplies!”

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Posted 1 year ago

“Baby Pavillion made ordering my breast pump through my insurance so simple! Once my order was placed, my pump was at my doorstep within a few days! I am so happy with their service and would highly recommend them! Thank you Baby Pavillion!”

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Posted 1 year ago

“They made it so easy and simple to get my beast pump, all the accessories, and storage bags. The monthly reminders take one more thing off my mental load and makes it so I always have bags.”

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Posted 1 year ago

“I was trying to contact the lady Brendy to help me about mistaken address I may submitted it wrong if she can contact as a sender to update the number of the house. The way of her responding was not gave me a piece of mind by saying “ we will see because sometimes they give us a hard time to do so” and I was like can I call you guys to check if you guys able to do so, “she goes we will let you know” I called her back the following day and asked, she said it with the demeanor of oh we haven’t got any updated” like ok, can I call back or just that. Since it was Friday, I waited for the weekend to pass and went to FedEx office because I can’t do anything on the phone unless I’m a sender, the package was scheduled to be delivered on Tuesday but sometimes FedEx do delivered them early. FedEx said there weren’t anyone updated anything on that tracking info, so it’s still gonna scheduled to be delivered at the same address And it’s so closed to the delivered time they can’t promised if they can hold it at the location on time before the delivery vehicle. They suggested me to go to the house and talk to them to expect the package under my name, so I did. But at the end they were able to hold it off at the location for me. I’m lucky everyone was helpful except this lady from baby pavilion, All they could have done was call as a sender as they are company and deal with sending stuff out all over the country, I’m pretty sure this happens sometimes. Until I got the package I never received anything if she did help me so. Overall I thought it was a lack of service mind and Poor customer service.”

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Posted 1 year ago

“Working with Baby Pavilion was easy and pump arrived fast. Their website wasn’t working right so I sent an email with all the required information and customer service was amazing with a quick response. I highly recommend.”

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Posted 1 year ago

“Baby Pavilion makes it so easy to order a pump through insurance! I've gone to them for all three pregnancies and recommend them highly.”

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Posted 1 year ago

“Love the service and variety of pumps to choose from. The extra gifts that are offered are such a treat too.”

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Posted 1 year ago

“Baby Pavilion was both easy to work with, convenient, and responsive to my inquiries. I love having them as a resource this pregnancy and will definitely be recommending them to others as opportunities arise.”

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Posted 1 year ago

“Chose this site as it offered the compression socks, post partum wrap, etc. Turns out it was a bait as it doesn't Tricare West. Wasn't clear until I already filled out the form so felt this site was the same as any other offered by Tricare. At least put an asterisk next to the gift offer, I thought it was guaranteed.”

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Posted 1 year ago

“Incredibly easy to use and very responsive customer service team. I simply uploaded a copy of my rx, and my pump was delivered about 3 days later.”

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Posted 1 year ago

“Extremely Easy. Probably the easiest thing I’ve got done my whole pregnancy. Super simple process. Thank you a million times for my pump.”

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Posted 1 year ago

“Quick and easy process. All I needed to do was fax my breast pump prescription then shortly after I received the exact pump I asked for in the mail. Will order for them again if necessary.”

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Posted 1 year ago

“This is the third pump I have ordered from this company and they are awesome!! I have always received my pump within a week of ordering so shipping is great as well!”

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Posted 1 year ago

“Very easy to order my pump and it got to my house in such a timely manner!”

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Posted 1 year ago

“I can’t get over how easy this process was!! 10/10 will recommend to all of my friends and family expecting a baby, especially new moms!”

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Posted 1 year ago

“Great and easy! They will answer your questions quickly and assist you the best they can!”

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Posted 1 year ago

“Quick and easy ordering my breast pump”

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Posted 1 year ago

“A very pleasant ordering experience. Everything went smoothly, and my order arrived in 2 business days. Highly recommend.”

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Posted 1 year ago

“I am super impressed with Baby Pavilion. I am a first time mom, and they made it so easy to get the breast pump I wanted quickly and efficiently. All I had to do was get a prescription from my OB, and my order was submitted to them, processed, and shipped to me within a day, and I received it within 3. I am also really impressed with the pump itself and everything that comes with it (I got the Momcozy M5), along with being able to get 100 breastmilk storage bags as well. I will definitely be recommending Baby Pavilion to all of my friends with Tricare as well because it was so simple and easy. Thanks so much!!”

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Posted 1 year ago

Baby Pavilion is rated 4.9 based on 10,747 reviews