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Baby Pavilion Reviews

4.9 Rating 10,454 Reviews
98 %
of reviewers recommend Baby Pavilion
Read Baby Pavilion Reviews
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Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 19th May 2026
Sylvia
Baby Pavilion 5 star review on 19th May 2026
Sylvia
Baby Pavilion 5 star review on 17th April 2026
Kaylya-Gay
Baby Pavilion 5 star review on 10th September 2025
Jackylyn
Baby Pavilion 5 star review on 6th September 2025
Kristin
Baby Pavilion 5 star review on 13th May 2025
Lakedra
Baby Pavilion 5 star review on 28th April 2025
Anonymous
84
Anonymous
Anonymous  // 01/01/2019
Process was quick and simple. Got my pump in less than a week!
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Posted 5 years ago
I didn't receive my cooler bag.
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Posted 5 years ago
They make it so easy to reorder accessories, bags, and they do all the work with sending it to Tricare! Wish I knew about them with my first, but so glad I used them with my second!
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Posted 5 years ago
I was so impressed! I turned in the paperwork to my doctor and 2 hours later I received a text double checking the correct pump and my address. I received the pump 2 days later! That’s the fastest customer service I have ever received anywhere!
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Posted 5 years ago
Baby Pavilion is extremely efficient and great with responding to customers. I had questions regarding products and received an answer within the same day. Delivery was very fast, I had my breasy pump within 3 days of ordering!
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Posted 5 years ago
One of the representatives went far and beyond to help me get my benefits through the insurance and I’ll be forever grateful for that. It’s been a pleasure to get the supplies from them.
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Posted 5 years ago
Amazing service. Got my prescription filled and shipped within 2 days! It was a great experience- I recommend them to all tricare friends
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Posted 5 years ago
I love the customer service and how quickly the order gets packed.. but I don’t like how slow the shipment takes to get to my home. I reorder every 30 days and I ran out quickly. Shipments used to take 3-5 days but now I don’t receive my bags until 10 days after it’s been shipped. I have to purchase bags from the local store to get by until my next shipment arrives.. the purpose of going through insurance is to not pay out of pocket for refills
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Posted 5 years ago
I had a fast and painless experience ordering a breast pump through Baby Pavilion. From the start, everything was easy- ordering online, communication, and delivery. It only took one day for my breast pump to be processed and then shipped...and that time includes faxing my doctors office for a breast pump prescription! I ordered a breast pump about 3.5 years ago through a different company that I had the option to go through again but decided to give Baby Pavilion a chance because of the recommendations. I’m so glad I did! My order included more than I thought I would receive, and I’m still shocked at how quickly my order came together. I highly recommend Baby Pavilion!
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Posted 5 years ago
Highly recommend. Excellent customer service: they responded promptly to all my questions and my order came on time.
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Posted 5 years ago
Amazing, punctual, I love the reminders about my bags! Great customer service!
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Posted 5 years ago
Got my pump quickly and with everything I need including the 90 Kiinde twist bags, that I can continue to get every month 🙌🏻
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Posted 5 years ago
Loved how easy it was to order and how fast it arrived with no problems definitely would recommend to other expecting moms to get their pumps from here
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Posted 5 years ago
So easy to place refills!
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Posted 5 years ago
Super easy ! And fast shipping !
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Posted 5 years ago
Life saver! I found this company while searching for a supplier for my insurance covered breastfeeding supplies. Getting registered was very easy, customer service was superb, and my supplies were shipped promptly. I'm very happy to have found them. I'll continue to use them throughout my breastfeeding journey.
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Posted 5 years ago
Very responsive and easy for ordering
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Posted 5 years ago
Highly recommend! Delivery is super fast and customer service is great!
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Posted 5 years ago
I love baby pavilion. Out of all the options I get from TriCare I’m glad I chose you all. I was actually referred from another active duty mom and I referred you to another mom as well. Great service and speedy too.
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Posted 5 years ago
The entire process was so simple and I received my pump/ supplies so quickly!
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Posted 5 years ago
Baby Pavilion is rated 4.9 based on 10,454 reviews