Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,187 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

Write Your review

Tell us how Baby Pavilion made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Baby Pavillion made it easy to order my pump and replacement pieces. No hassle and quick shipping.”

Helpful Report

Posted 3 years ago

“Great customer service! Ordering Supplies are no hassle and easy to do.”

Helpful Report

Posted 3 years ago

“Once you have your OB prescription in hand, the process is very quick. I love the text feature instead of going through email. Once the order was placed, I received my pump within a couple days.”

Helpful Report

Posted 3 years ago

“Good customer service. Easy website to use. Quick shipping.”

Helpful Report

Posted 3 years ago

“I love Baby Pavilion. They send reminder emails to refill milk bag orders so I don’t forget to order preventing me from running out.”

Helpful Report

Posted 3 years ago

“Super easy to work with for a stressed first time mom ☺️”

Helpful Report

Posted 3 years ago

“Customer service was excellent and once it shipped it came in a couple days.”

Helpful Report

Posted 3 years ago

“I have used Baby Pavillion for both of my pregnancies and would recommend over and over as a mom and doctor. The communication is excellent too if you have any issues with shipments. Thankfully the process is very easy to get a pump, kits, and milk bags. I am very grateful!”

Helpful Report

Posted 3 years ago

“Readily available customer service that is helpful with purchasing decisions and navigating through ordering on their website. Accepts my insurance which pays for pump, supplies, and monthly milk bags through this site.”

Helpful Report

Posted 3 years ago

“Quick and easy process! Uploaded prescription and was shipped to me within a week!”

Helpful Report

Posted 3 years ago

“Great service!”

Helpful Report

Posted 3 years ago

“Very pleased with them.. got my breast pump soo fast…i am happy I choose to get my pump with Baby Pavilion”

Helpful Report

Posted 3 years ago

“Very easy to order and get your supplies (bags) after the babies arrive.”

Helpful Report

Posted 3 years ago

“RX for breast pump sent and received fairly quick. Nice monthly reminders about bags.”

Helpful Report

Posted 3 years ago

“Recommended by someone on base! Decided to go with it after not having a good experience with Aeroflow. Customer service was decent! Rep reached out quickly but it became my job to bug her every couple days when nothing was happening! Claimed fax number didn’t work but got prescription through the fax number I gave them. Frustrated that I had to continually write customer service to see if anything changed! To be fair it was my obs office too so blame isn’t entirely on baby pavilion. However, prescription went through finally. They shipped products pretty quickly with tracking number. However I’ve gotten no updates on tracking number since Tuesday and it was supposed to be delivered today. Just checked again and it says no delivery date anticipated. Hopefully it gets here before baby does. Not really good to send email asking for review when I have nothing yet.”

Helpful Report

Posted 3 years ago

“I love the email reminders for when it is time to order new products, also the customer service is exceptional.”

Helpful Report

Posted 3 years ago

“Always prompt with responses and shipment of supplies! They made my pumping journey easy!”

Helpful Report

Posted 3 years ago

“Super easy to order what you need with fast shipment. Very pleased & will recommend them to other moms.”

Helpful Report

Posted 3 years ago

“I’ve used Baby Pavilion for two breastfeeding journeys and they go above and beyond. They are so helpful and ship very quickly!”

Helpful Report

Posted 3 years ago

“Super easy process, and the customer service is great! They even let me send back storage bags when I ordered the wrong kind, then shipped me replacement bags!”

Helpful Report

Posted 3 years ago

Baby Pavilion is rated 4.9 based on 10,187 reviews