Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,603 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 9th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went through Tricare and when I was having issues I called Baby Pavilion they were really helpful. They helped me navigate to place my order.”

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Posted 3 years ago

“Their new customer service rep is awful.”

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Posted 3 years ago

“I am AD Military with Tricare Prime. I have used Baby Pavilion for 2 of my babies now and they have been nothing but quick, easy, and professional with the order and delivery of my breastpumps and follow-on accessories. I would highly recommend this company to others.”

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Posted 3 years ago

“Website is easy to operate. Applied for pump online, I wasn't at the weeks where my insurance would ship it. The representative from Baby Pavilion outreached my doctor for me and got my prescription for the pump faxed and shipped shortly after I hit 26 weeks, received it 1 week later. Such an easy process and helps when you're trying to do a million other things.”

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Posted 3 years ago

“Customer service is amazing! My initial order took a little bit of time getting approved (no fault on baby pavilion) but I had constant communication with Baby Pavilion. Since then, all of my orders have been very easy to request and my breast pump and supplies are delivered wuicjly.”

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Posted 3 years ago

“Baby Pavilion was easy to navigate. They accept Tricare. I was able to order my breast pump, accessories, and milk storage bags in a matter of minutes. I have used one other company, and I won't be using them again. Baby Pavilion is the way to go.”

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Posted 3 years ago

“This is the second pregnancy I’ve ordered my supplies and pump through Baby Pavilion and I refuse to order from anyone else. I would give more than 5 stars if I could.”

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Posted 3 years ago

“Fast delivery, great costumer service.”

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Posted 3 years ago

“Baby pavilion has been very easy and convenient to use, and continues to offer advice and help from their 24 hr lactation consultant. I can’t wait to start my second breastfeeding journey !”

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Posted 3 years ago

“Easy to order, communication was great. Turn around time was about 1 day or two. Great experience.”

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Posted 3 years ago

“Baby pavilion is such an awesome company. Every time I have questions I get someone with a fast response and all the quality stuff that I am sent is awesome. Not to mention everything is covered by my insurance.”

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Posted 3 years ago

“Incredibly helpful customer service, knowledgeable regarding insurance. Quick to help with whatever you need!”

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Posted 3 years ago

“I used Baby Pavilion for my last pregnancy and I will be using them again for my current pregnancy. I had zero issues come up, they respond to email quickly, and ship immediately. Getting into the swing of breastfeeding is difficult, so I appreciated not having to worry about my breastfeeding supplies.”

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Posted 3 years ago

“Baby pavilion has been a life saver. They make it easy without having to leave the comfort of your home. Shipping and customer service is fast. Which is a plus!”

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Posted 3 years ago

“Site is very easy to use and my pump came quick. I had a lot of anxiety anticipating the process of getting a pump and baby pavilion made it easy.”

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Posted 3 years ago

“Highly recommend ordering from baby pavilion! Ordering my pump was easy and convenient. My pump arrived very quickly and customer service was amazing!”

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Posted 3 years ago

“Second pregnancy using Baby Pavilion and very happy. Easy to use website, fast shipping, great customer service!”

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Posted 3 years ago

“This is the 3rd time I’ve used baby pavilion for my pumping products and they are always awesome. Super fast response time and deliveries and always sending updates and reminders. It’s the kind of Customer service you always want but rarely ever get. I’ll never use any other site. Highly recommend!!”

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Posted 3 years ago

“Great website - great products - easy ordering and delivery”

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Posted 3 years ago

“It was an easy process ordering the breast pump. And shipping was fast. I went through them with my last pregnancy and it was also simple then. I Also was able to get more milk storage bags every so often! And replacement parts if I ever needed them. Overall great company.”

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Posted 3 years ago

Baby Pavilion is rated 4.9 based on 10,603 reviews