Login
Start Free Trial Are you a business? Click Here

Baby Pavilion Reviews

4.9 Rating 10,215 Reviews
98 %
of reviewers recommend Baby Pavilion
Read Baby Pavilion Reviews
Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

Write Your review

Baby Pavilion 5 star review on 27th March 2026
Elvia
Baby Pavilion 5 star review on 10th September 2025
Jackylyn
Baby Pavilion 5 star review on 6th September 2025
Kristin
Baby Pavilion 5 star review on 13th May 2025
Lakedra
Baby Pavilion 5 star review on 28th April 2025
Anonymous
Baby Pavilion 5 star review on 23rd April 2025
Anonymous
Baby Pavilion 5 star review on 16th September 2024
Gabrielle
82
Anonymous
Anonymous  // 01/01/2019
Great service and helpful reminders.Products are always shipped and delivery fast thank you!!!
Helpful Report
Posted 4 years ago
They responded quickly and shipped out the pumped I picked even quicker. I love this company!
Helpful Report
Posted 4 years ago
Great customer service and super fast shipping however the bags I received 80 instead of 90 without any solutions to receive the rest. Also I noticed some people posted that they receive the kiinde starter pack at no additional cost however I didn’t get that option. Other than that the process to get your breast pump is super easy.
Helpful Report
Posted 4 years ago
The process was easy. I’m very happy with the supplies I received.
Helpful Report
Posted 4 years ago
Website is misleading. If you got a breast pump elsewhere not having known about this provider, don't attempt to get Kiinde breast milk storage bags covered. They will not do it. They only offer monthly coverage of Kiinde bags to mothers who ordered pump through them. Bright side, owner is nice and offered to alter wording on website.
Helpful Report
Posted 4 years ago
Incredibly fast turn around time, best company I’ve worked with, used them for 2 separate pregnancies after using someone else I came back and won’t use another company again
Helpful Report
Posted 4 years ago
Baby Pavilion has been upper easy to use, and the products I order are delivered in a timely manner. I would definitely recommend this company to others.
Helpful Report
Posted 4 years ago
Pro: Timeliness in delivery Con: Promised 90 bags was only delivered 80 because of how they are packaged. No solution to receiving the extra bags
Helpful Report
Posted 4 years ago
They tried to process my order wrong stating that the pump wasn't covered. Then when I asked to cancel my order because the wrong pump was ordered they said that it could not be canceled or changed. They changed my order without confirming with me after I requested the pump order to be cancelef. They also do not pay for returns and expect me to pay to return it.
Helpful Report
Posted 4 years ago
Easy to order and fast delivery.
Helpful Report
Posted 4 years ago
Easy to use with a very quick turn around time! Offers high quality products.
Helpful Report
Posted 4 years ago
Great customer service.
Helpful Report
Posted 4 years ago
Friendly customer service and fast shipping!
Helpful Report
Posted 4 years ago
Very easy to order ! Super quick and efficient :)
Helpful Report
Posted 4 years ago
Great customer service! I love that they response within minutes, sometimes my monthly bags get to me a little late but it’s not really their fault is more of like delivery delays but besides that they are GREAT!
Helpful Report
Posted 4 years ago
The process was SUPER easy! I submitted my prescription online, and I literally heard back from someone within a couple hours. It was also shipped out that day and covered! I recommend Baby Pavilion to all my friends since.
Helpful Report
Posted 4 years ago
Came fast ordering easy
Helpful Report
Posted 4 years ago
Baby Pavillion makes it so easy to get your pump and all other related supplies. I was confused and nervous about the process of having to use my insurance and they made it super simple and easy taking away all my fears. Their prefilled prescriptions for the doc to edit and sign were super helpful for my OBGYN and I ensuring Tricare didn't reject my request for a pump, pumping supplies, or my pregnancy belt.
Helpful Report
Posted 4 years ago
The most convenient way to get all my maternity support/garments! The only thing I didnt like is they use FEDEX and the tracking number did not update. Everything else was smooth and great!
Helpful Report
Posted 4 years ago
Extremely Fast Service. Ordered my breast pump on a Monday and I had at it my door on Wednesday.
Helpful Report
Posted 4 years ago
Baby Pavilion is rated 4.9 based on 10,215 reviews