Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,018 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were knowledgeable about my health insurance and ensured a timely delivery of my pump and supplies. So easy to use their services! Highly recommend!”

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Posted 4 years ago

“Super quick service!! Everything was great”

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Posted 4 years ago

“Got my pump in 2 days! Would have been one day if fedex wasn't running a day behind! I ordered the end of September and they shipped it the day it was allowed by my insurance at 27 weeks. Couldn't have been easier and they are always friendly this was my 2nd time using them!”

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Posted 4 years ago

“Always ships breast milk bags quickly”

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Posted 4 years ago

“My order shipped within 2 days of placing it, which was great and unexpected. Unfortunately, they ship FedEx, and if I'd known that, I probably would have ordered from elsewhere, and FedEx didn't deliver it until a week after its expected date. BP did their part, so I don't fault them for it at all.”

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Posted 4 years ago

“They’re amazing and there customer service is the most amazing thing ever. They shipped my pump fast”

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Posted 4 years ago

“For the most part I have no complaint except my last order took almost two weeks to get to me”

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Posted 4 years ago

“Love baby pavilion!! They made it so easy to order my pump, pump parts and Kiinde storage bags! If I could subscribe to the storage bags being delivered every month then everything would be perfect!! Love the quick and free shipping! Will recommend them to anyone who will listen!”

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Posted 4 years ago

“My order was shipped promptly and without any problems, great service!”

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Posted 4 years ago

“Fast delivery and email reminders about when to reorder pump supplies!”

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Posted 4 years ago

“So far it has worked great for me. Got all the parts and easy to put together”

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Posted 4 years ago

“Incredibly helpful - SUPER easy - and QUICK. My mama brain would constantly forget to reorder supplies if it weren't for the monthly reminders... and when I finally remember to place an order, it is on my door step literally the next day. When insurance messed up my claim, BabyPavilion caught the issue right away, and held my order while I got it fixed. Phenomenal service - 10/10 recommend.”

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Posted 4 years ago

“Never had an issue with delivery. They respond quickly to my questions.”

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Posted 4 years ago

“Very responsive and the best customer service. They have worked with me and my insurance, Tricare, so seamlessly. The products are always sent quickly to my doorstep with very little effort on my part when I need more nursing supplies. So thankful for how streamlined their website is to navigate ordering more supplies.”

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Posted 4 years ago

“They were very simple to sign up with and the time for delivery was quick!”

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Posted 4 years ago

“Baby Pavilion does all the work so you don’t have to. They go out of their way to make life easy for mommas to get their pumps, parts and bags. Shipping is fast and they always keep you updated on the status of your order.”

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Posted 4 years ago

“I had a great experience with this company! They were very friendly over the phone and I had my product in less than 48 hours. I was very appreciative of the kindness and the quickness.”

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Posted 4 years ago

“I’ve gone through Baby Pavillion on two occasions now, and have been thrilled with their customer service. They are quick and are great communicators.”

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Posted 4 years ago

“I received everything within days of uploading my order and prescription. Amazing customer service and care!”

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Posted 4 years ago

“Easy website to navigate and very fast shipping. I received everything that I needed.”

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Posted 4 years ago

Baby Pavilion is rated 4.9 based on 10,018 reviews