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Baby Pavilion Reviews

4.9 Rating 10,189 Reviews
98 %
of reviewers recommend Baby Pavilion
Read Baby Pavilion Reviews
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Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025
Jackylyn
Baby Pavilion 5 star review on 6th September 2025
Kristin
Baby Pavilion 5 star review on 13th May 2025
Lakedra
Baby Pavilion 5 star review on 28th April 2025
Anonymous
Baby Pavilion 5 star review on 23rd April 2025
Anonymous
Baby Pavilion 5 star review on 16th September 2024
Gabrielle
Baby Pavilion 5 star review on 10th June 2024
Sabrina
81
Anonymous
Anonymous  // 01/01/2019
Came very quickly and great packaging.
Helpful Report
Posted 4 years ago
First time military momma here. Baby pavilion made ordering my breast pump super simple and hassle free. Just asked my OB nurse for a prescription, took a picture to make it a PDF, uploaded to their site, chose my desired pump and it showed up on my doorstep a few days later! Baby Pavilion took care of all the insurance and payment behind the scenes, so we didn't have to pay anything out of pocket (for our chosen pump. Of course there are options for some that may include additional upgrade fees). But overall, very happy with experience and would definitely recommend Baby Pavilion to other Mommas for supply needs.
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Posted 4 years ago
Baby Pavilion was so easy to use for my insurance covered (Tricare) breast pump. Took maybe 5 minutes to fill out the form and I received my order in 3 days! I highly recommend this site for anyone looking to get a breast pump.
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Posted 4 years ago
Great customer service. Requested new pump parts and was provided the prescription form in an email that day already filled out and ready to go that I just needed signed by my doctor! Sent in the form and my parts were shipped and to me within a week.
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Posted 4 years ago
Baby Pavilion is awesome! I got my pump from them before baby was born. Then after baby was born, I got monthly milk storage bags. No issues whatsoever. Their customer service is outstanding.
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Posted 4 years ago
Super fast and great customer service
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Posted 4 years ago
Love this company. Great products, shipping was fast and great customer service.
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Posted 4 years ago
I am due in March and ordered my Spectra Gold pump a little over a week or so ago. Even with the small upgrade fee, it was a quick and easy service! From the time I found the website and was using the chat feature to receiving my pump and accessories! My baby isn't here yet so I cannot speak to how the pump has worked out so far, but I would definitely recommend Baby Pavilion for anyone looking for breastfeeding supplies.
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Posted 4 years ago
Offering my pump was quick and easy. It was at my front door in a couple of days.
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Posted 4 years ago
Very fast shipping, great customer service!
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Posted 4 years ago
Super easy to work with and quick! Highly recommend
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Posted 4 years ago
Items shipped almost immediately! I love that I don’t have to drag a new baby out to get pump bags and can just get them delivered straight to my door for free! Thank you baby pavilion!
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Posted 4 years ago
I am so happy with Baby Pavilion. They made it super easy to get my pump and also get my supplies. I recommend them to everyone!!
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Posted 4 years ago
They were super helpful and I love the cute accessories! They responded to my emails within minutes and got everything sorted out. My order shipped within 12 hours too! I couldn’t recommend them enough.
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Posted 4 years ago
Love how they deliver fast !
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Posted 4 years ago
Amazing service! Highly recommend! Easy to order my pump, accepts Tricare, delivery was fast and customer service was great! Also, love getting the automatic emails when it's time to reorder milk storage bags and parts!
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Posted 4 years ago
I haven’t even gotten it yet for this month and it was shipped out a week ago today. The FedEx tracking claimed the schedule delivery dated is today but the actual tracking doesn’t have an update since yesterday when it left Dallas Texas.
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Posted 4 years ago
I found this company when researching pumps covered by insurance! I called and they picked up the phone! What company still has someone answer?? They walked me through everything I needed to do! They also informed me on what else I was eligible for. Every month they send me a reminder to request supplies! I have been nursing (pumping while at work) for 13 months. I only have great things to say about this company and every interaction I have had for the past 18 months! I recommend them to everyone I know!
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Posted 4 years ago
super easy and fast communication
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Posted 4 years ago
So easy to navigate the site and order. Amazingly convenient and fast shipping. I’d recommend to everyone.
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Posted 4 years ago
Baby Pavilion is rated 4.9 based on 10,189 reviews