Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,189 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Baby Pavillion continues to be the best company and never disappoints! Customer service is great. I get my lactation bags very quickly after submitting an order that is covered by my insurance. I would recommend them to any mama to be! I’m expecting again and will be using their services in few months to get my new pump! Already excited about it!”

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Posted 4 years ago

“So fast and excellent service”

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Posted 4 years ago

“Very fast response and quick delivery. Thanks for great service!”

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Posted 4 years ago

“Always such an easy experience”

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Posted 4 years ago

“I was relying on the shipment date and it was delayed over the weekend had to come out of pocket to purchase bags.”

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Posted 4 years ago

“This site is great! Super easy to fill out the application and the shipping is fast too! A great website for an anxious first time mama like me.”

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Posted 4 years ago

“Super easy process, super fast shipping and super helpful staff. 10/10 recommend”

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Posted 4 years ago

“Baby Pavilion is great for military gals! They were quick, easy and helpful when ordering my breast pump from them. I had no troubles at all! They even sent me a form to get more postpartum items needed that would be covered by tricare! Lucky me!”

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Posted 4 years ago

“Super easy and convenient! Love Baby Pavilion!!”

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Posted 4 years ago

“Great customer service but shipping was delayed with no notice of when it will be arriving.”

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Posted 4 years ago

“Great communication and my pump was delivered in two days! Absolutely outstanding customer service, thank you!”

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Posted 4 years ago

“Fantastic customer service, and super speedy delivery. I would recommend to anyone looking for a breast pump!”

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Posted 4 years ago

“BP has made the pumping process such a breeze for me. I purchased a premium pump initially and then opted for a Spectra (which I obtained elsewhere because I had already used my prescription for the premium pump). I reached out to BP to see if they could send me the Spectra accessories using the same prescription and they did, no problem! Their shipping items are great and the customer service is unparalleled.”

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Posted 4 years ago

“Excelent customer service”

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Posted 4 years ago

“Straight forward and so easy to work with. Baby Pavilion made the process of ordering my pump and monthly shipments so easy! One less thing to worry about with a new baby.”

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Posted 4 years ago

“Beyond impressed. Was skeptical at first being a first time mom, but everything with our military insurance worked out. Whenever I call for a bag refill the ladies are always pleasant on the phone and I’m happy to know they’re living in the USA. I won’t hesitate with the second baby- they’ve got my business 100%.”

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Posted 4 years ago

“I’ve used this company twice and the customer service has been excellent each time. I was contacted after filling out my initial order and offered a free diaper bag that I didn’t know I was eligible for and would have missed out on. The orders are processed so quickly and I always receive my supplies so fast! I would recommend this company to anyone who needs breastfeeding supplies”

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Posted 4 years ago

“HANDS DOWN best place to get your pump and supplies! The ease of ordering and great customer service is second to none! Shipping was quick and the website has the blue Kiinde bags that has been hard to find! I haven’t gotten to use anything yet as I’m 29 weeks pregnant but I can’t wait to use the pump and bags!!”

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Posted 4 years ago

“I was recommended this site through a friend who had recently used them. This was an extremely easy process compared to my first pregnancy where I purchased my pump from a store and tried going to through the reimbursement process with Tricare. I opted for an upgraded pump that required some out of pocket costs and this was by far an easy and convenient process. My pump arrived two days after I was contacted by a representative. 10/10 would recommend this to anyone, especially Tricare beneficiaries.”

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Posted 4 years ago

“It is super easy to order .”

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Posted 4 years ago

Baby Pavilion is rated 4.9 based on 10,189 reviews