Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,738 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to work with them and super fast shipping! Great communication via email!”

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Posted 3 years ago

“Great company! Thank you for everything, I love my breast pump!”

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Posted 3 years ago

“Love your products”

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Posted 3 years ago

“10/10 recommend. I’ve used the website for both pregnancies and have never had to wait longer than a week for my supplies. Customer service is so helpful and the website is easy to navigate.”

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Posted 3 years ago

“baby pavilion is great but PLEASE STOP using fedex, they stuck and everything takes weeks to get here. I still don’t have my last order”

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Posted 3 years ago

“Very easy process to receive my pump and fast shipping and delivery.”

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Posted 3 years ago

“So easy and I would recommend for everyone with Tricare!!”

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Posted 3 years ago

“I am active duty navy and there are plenty of places I can go for my nursing supplies. I’ve been utilizing Baby Pavillion since I had our second child in 2019 and I have had such prompt customer service and there is always feedback when I have questions. I’ve never had a concern and they have helped me and many of my sailors and friends during our breastfeeding journey. Thank y’all so much!”

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Posted 3 years ago

“Fast shipping!”

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Posted 3 years ago

“Anytime I call customer service for baby pavilion, the representatives are always so nice and helpful. One lady noticed it was time for me to get an order of milk storage bags and she went ahead and placed an order for me so I wouldn’t have to go through the trouble of ordering them. That was extremely considerate and convenient!”

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Posted 3 years ago

“Baby Pavilion makes ordering a pump and supplies super easy. The email reminders to reorder milk bags are great, too. Highly recommend!”

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Posted 3 years ago

“Baby Pavilion is great! Ordering my pump was so easy and I always get my storage bags and other accessories quick! I love that I get a reminder email to order my storage bags because without, I would totally forget!”

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Posted 3 years ago

“I have had great service and communication with Baby Pavilion. I haven’t had any issues thus far with insurance, breast pump (including supplies), and along with reordering all necessary supplies. I would highly suggest the company to anyone!”

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Posted 3 years ago

“I have used baby pavilion for a second time now! I couldn’t be more happy with there quick and timely response and shipping!!! I highly encourage you to use this service!”

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Posted 3 years ago

“The service that Baby Pavillion offers to expectant mothers is awesome! It was so convenient and easy to select the pump I wanted and submit my order with a copy of my prescription. They submitted everything to Tricare! The order was processed quickly and I received my pump within 2 business days. Will be telling all my military friends.”

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Posted 3 years ago

“Reordering pumping supplies was really easy and arrived very quickly!”

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Posted 3 years ago

“Great company to order breast pumps from”

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Posted 3 years ago

“First off, what online company now a day has someone actually answer the phone when you call!! This one! When I was getting my account set up they walked me through everything and answered all my questions! It was so easy I provided them my insurance information and since then I have been able to log on order my supplies without issues! I have been nursing/pumping for nearly 20 months and received my pump while pregnant! I simply have only the best things to say about this company I have been doing business with for 2 years! I share their site with anyone and everyone from strangers to friends and family! Great company!”

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Posted 3 years ago

“Received pump quickly. Had to contact customer service to update order (my mistake I made while placing the order). They were great. They fixed the order and sent out the pump that day. Received pump within a couple days. I get email reminders to order replacement parts and bags. This is my second time ordering from them. Both times I couldn’t be happier.”

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Posted 3 years ago

“Amazing customer service and kind representatives. I was a little disappointed to learn that they no longer provide bag subscriptions unless you purchase your pump through them. Regardless, they were very helpful in explaining this to me and following up with me.”

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Posted 3 years ago

Baby Pavilion is rated 4.9 based on 9,738 reviews