Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,442 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 19th May 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was amazing and very responsive on all my orders. Will definitely use them again when it’s time!”

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Posted 11 months ago

“Great! Made procuring necessary equipment super seamless and refills/replacements were easy.”

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Posted 11 months ago

“Love baby pavillion!”

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Posted 11 months ago

“Amazing. Delivered early and never placed my pump order, they were able to fulfill my order quickly after my doctor verified the prescription. Super fast shipping- I am very satisfied. I got the zomee wearable and having a great experience with it!”

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Posted 11 months ago

“So thankful for baby pavilion ! They got my pump to me really fast and it was totally free of charge through insurance!”

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Posted 11 months ago

“Timely and easy to use as a Tricare parent! Got my breast pump with no hassle.”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Thank you so much for my pump I didn't believe how fast I got it even without having my prescription on hand baby pavilion is very helpful .”

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Posted 1 year ago

“Very easy process to get a pump! Only needed to prescription from doctor and they took care of the rest working with insurance!”

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Posted 1 year ago

“Second time using Baby Pavilion for my breast pump and it’s so easy and convenient! Highly recommend!”

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Posted 1 year ago

“I would recommend using baby pavilion especially for any active duty, their service and selection were amazing! I also got quick repsonses and great customer service. My experience was 10/10.”

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Posted 1 year ago

“Awesome service and fast! No issues ordering or with shipping! Great customer service.”

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Posted 1 year ago

“Very great company to work with! Quick turn around time for email responses and receiving items. So very thankful for this company!”

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Posted 1 year ago

“Super convenient for military mommas! I was able to look at all the pumps before I decided, uploaded my prescription and that was it! They also sent me a package of breast milk bags with my first delivery already!”

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Posted 1 year ago

“This was my first experience ordering a pump from this company, I called to confirm that they were in network to my insurance company, the customer service I recieved was both helpful and quick. They confirmed they that my online order was processed and I recieved my pump within 3 business days with no hassle.”

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Posted 1 year ago

“I am so thankful for Baby Pavilion. This was my first time using them. I loved the communication and I received my pump so quick. I have yet to use it because baby girl is not here yet but again, I would recommend going through Baby Pavilion any day and really appreciate the quick and easy response times.”

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Posted 1 year ago

“Customer service was fantastic. When my pump was shipped and couldn’t be delivered to my PO Box, it was sent back to originator. Without a problem, they allowed me to update the address and sent it back out to me! Sylvia was the best help and superb with communication about my prescription and re-shipping.”

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Posted 1 year ago

“I liked how quickly they shipped my breast pump. However I didn’t like how they tried to upcharge me for a more expensive pump which would have caused me to pay the difference out of pocket.”

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Posted 1 year ago

“This is my 3rd time ordering with BP and the worst experience I’ve had. There were issues with my drs office receiving the fax order from BP. I had someone reach out from BP and verify everything. My order finally went through after stating that I would just order through a different company. I received my pump shortly after however it was the wrong pump. I kept it because at this point I was expecting baby any day. I’m not sure what was going on this time. I’ve had great experiences previously. This was just another stressor during this pregnancy. I had a stroke at 9 weeks and baby was diagnosed with severe IUGR at 20 weeks.”

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Posted 1 year ago

“It was very straight-forward and easy to work through the process. The team was great, very responsive. I have not yet started using my pump, so I can't yet speak to the product itself. That being said, initial registration, selection, and working with the team was great.”

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Posted 1 year ago

Baby Pavilion is rated 4.9 based on 10,442 reviews