Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 8,118 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

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Metrics

4.4

Based on 8,118 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 1 star review on 31st October 2025

782

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“haluaisin vaihtaa tilaamani tuotteen toimivaan”

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Posted 4 years ago

“Not worth the savings. Worst customer service and longest turn around time of any website I've ever dealt with. Their prices are cheap, but be ready to wait forever just for them to recognize you made a payment. Mine went through on 6/18 and I'm still waiting on 6/23 for it to stop "preparing". I've contacted their customer service numerous times and their resolution is for me to wait 24-48 hours for them to respond via email.”

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Posted 4 years ago

“A megrendelt telefon gyorsan megérkezett, és pontosan olyan mint a leírásban, és a közzétett képeken látható.”

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Posted 4 years ago

“Είμαι πολύ ευχαριστημένος από το banggood. Ειδικά όταν σήμερα παρέλαβα μια μπαταρία για fimi x8 40 μέρες νωρίτερα από ότι έλεγε το κατάστημα. Τα προϊόντα που παρέλαβα ήταν σε τέλεια κατάσταση χωρίς κανένα πρόβλημα. Μέχρι στιγμής. I'm very happy with banggood. Especially when today I received a battery for fimi x8 40 days earlier than the store said. The products I received were in perfect condition without any problems. Until now.”

Banggood 5 star review on 23rd June 2021

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Posted 4 years ago

“Happy with banggood. Mostly quick delivery and no problems with products yet. I can't say anything about costumer service because I never contact them. However once I didn't given 5 star review to the product and Banggood hasn't published this review which it's not right. You have to publish all the reviews then reply to them when you are not happy with them”

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Posted 4 years ago

“really happy with Banggood service and support Have been a long term customer and have never had a problem with shipping or delivery or refunds always competitive pricing helps as well”

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Posted 4 years ago

“very good. fast delevery.”

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Posted 4 years ago

“Appropriate use of materials. Good features. Reasonable price.”

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Posted 4 years ago

“Good service I recommande this seller”

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Posted 4 years ago

“Fast delivery, excellent product quality 👌👏👍will definitely buy more”

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Posted 4 years ago

“muy buena página, pedí mas de 10 productos aquí y todos me llegaron, no tuve problemas con la aduana (soy de chile) y muy rápido la llegada de los productos, nada de lo que quejarme, por ahora”

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Posted 4 years ago

“Los precios son accesibles, pero incluyen algunas tasas de envió y seguro. Es importante llenar sus datos completos para el envió.”

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Posted 4 years ago

“I had good experience with return e refunds”

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Posted 4 years ago

“Item arrived on expected date. It was to my satisfaction and was perfect for the purpose it was intended for. Great service.”

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Posted 4 years ago

“Banggood fails to estimating back order problem. And yeah, customers must be patient to wait. The delivery took 3 weeks to transit. Why???”

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Posted 4 years ago

“works only 3 month... and finely dead...”

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Posted 4 years ago

“Rychlé doručení, spokojenost”

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Posted 4 years ago

“Banggood has made great progress in delevery time. Price are correct and refunds works alright. For Europe , returns are difficult and some packaging are a little light because of the weight of course but some item arrived damaging.”

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Posted 4 years ago

“Fast delivery. No taxes. Have not installed as yet No time till next week.”

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Posted 4 years ago

“Oggetto come desiderato.”

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Posted 4 years ago

Banggood is rated 4.4 based on 8,118 reviews