Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 8,113 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 8,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 1 star review on 31st October 2025

782

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been buying from BG since 2016. The listings are, for the most part, very good with comprehensive detail and photographs. On the rare occasions something has gone wrong It has been resolved with respect, professionalism and courtesy. Refunds included. The service is excellent and I have no issues with delivery times, I don't mind waiting a couple of weeks given the prices and that it has to come to the UK from China. They are reliable, good value and I'm happy to recommend them. It's a good company. best, Rob”

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Posted 2 years ago

“Very good item.”

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Posted 2 years ago

“Serious and efficient, it's a bit scary to buy expensive stuff from the other side of the world but I will definitely recommend your website.”

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Posted 2 years ago

“I'm SUPER happy with Banggood... Whatever the warehouse (this one came from USA), the service is always good This Kerfmaker is of very good quality... and the price it was very reasonable”

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Posted 2 years ago

“Good sevice good tracking and fast, nice item good price”

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Posted 2 years ago

“site serieux je recommande”

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Posted 2 years ago

“Great service and efficient tracking. Delivered as requested.”

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Posted 2 years ago

“The product is of fine quality for the price and I am greatly happy and satisfied, to my great surprise the item arrived way ahead of the time I anticipated. Many thanks for your prompt service.”

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Posted 2 years ago

“Super Shop. Ich bin glücklich das man bei Banggood auch Ersatzteile für gekaufte Produkte bekommt.”

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Posted 2 years ago

“Delivery of the items was faster than anticipated. So far I'm very satisfied with Banggood.”

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Posted 2 years ago

“Very happy with the router. Very important to watch the youtube videos available to ensure you understand the machine”

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Posted 2 years ago

“Consegna ricevuta addirittura in anticipo di un giorno. C'è tutto.”

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Posted 2 years ago

“Szybka dostawa, sprzęt zgodny z opisem, niedrogo,a więc SUPER.”

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Posted 2 years ago

“good site and serious”

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Posted 2 years ago

“Good service and delivery and I really liked both the neckpillow and the spine supporting donut pillow.”

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Posted 2 years ago

“Delivery faster than expected. Items were safely packed for transport. Will buy again.”

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Posted 2 years ago

“I bought a Veiko 300mm T ruler. This product is quite cheap compared to the American Woodpecker brand but it is surprisingly good quality. It took roughly 2 weeks to get to Adelaide, Australia from China, which isn't too bad. The only problem is trying to track the package. Usually for packages within Australia, I can track which city it is in, but for this package I could not. But it was packaged with foam, was undamaged and am quite happy with it.”

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Posted 2 years ago

“Pas de solution à mon problème de qualité sur l’une des deux voitures commandées”

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Posted 2 years ago

“Contento con la calidad relacionada con el precio. Se puede recomendar sin problema.”

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Posted 2 years ago

“BG is a company that is evolving with positive criteria.. Trying to resolve problems is a difficult task specially in present times.. They try to achieve that..but the most important thing is to have dialogue will,sometimes clients are not well prepared sometimes products do not stand expectations,so we all should keep levels high..”

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Posted 2 years ago

Banggood is rated 4.4 based on 8,113 reviews