Name: Barton Watch Bands
Rating: 4.37

“Customer service hasn’t gotten back to me. I never received my order and tried to reorder. I just want a refund at this point.”

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Posted 4 years ago

Thank you for your feedback, Kate. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“Never received the watch band, emailed customer support and they never responded.”

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Posted 4 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“Placed an order for Christmas on 29 November 2021. On 09 December I reached out to Barton as tracking number still said it was waiting pickup. 13 December, a new shipping label was created and as of today (19 December) still shows awaiting pickup. Just received an email to review my purchase of Barton Bands and I can say they suck. Customer service is non existent and so much for gifting the bands for Christmas as I had planned. This was my second purchase with them and it will be my last.”

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Posted 4 years ago

Thank you for your feedback, Ryan. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for, especially at Christmas. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“Hello Barton. Very comfortable but… After two weeks of use… it got bleached from sun exposure! Not nice”

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Posted 4 years ago

Thank you for your feedback, Ulf. I’m sorry to hear about your experience and that our product didn’t meet your expectations. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“I bought the case for a Christmas gift. I am sure my Daughter will love it.”

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Posted 4 years ago

“Great quality, though the regular shipping to Israel via APC is extremely slow.”

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Posted 4 years ago

“These are the best silicone watch bands. Highly recommend. I will buy other watch straps of this brand.”

Barton Watch Bands 5 star review on 13th December 2021

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Posted 4 years ago

“Took too long to deliver and additional tax :(”

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Posted 4 years ago

Thank you for your feedback, Barry. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“I am very happy with them. Easy to change. High quality.”

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Posted 4 years ago

“Looks awesome with a perfect fit. Need I say more. Get yourself one.”

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Posted 4 years ago

“Does not ship out correct products, waiting for 3 weeks for correct goods - no priority shipment of any kind. Deeply dissatisfied.”

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Posted 4 years ago

Thank you for your feedback, Romano. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“I have several and love them all.”

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Posted 4 years ago

“Never received due to shipping delays.”

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Posted 4 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“I've been enjoying it. Quite well made.”

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Posted 4 years ago

“So far so good. Very happy with the design. The quick lock feature is great. Leather seems of good quality as well. Overall, very happy with the product. It has revitalized my watch.”

Barton Watch Bands 5 star review on 29th November 2021

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Posted 4 years ago

“Great product and great transaction. Thank you!”

Barton Watch Bands 5 star review on 26th November 2021

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Posted 4 years ago

“Bands are quality. Shipping is terrible, 3 weeks for international shipment and had to pay for tax and duties, which nowhere was mentioned during the ordering process.”

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Posted 4 years ago

Thank you for your feedback, Alexandre. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“After over a month I am yet to receive the items, despite paying for the 3 times more expensive 1-2 days delivery. Customer service is not responding to my emails anymore and have blamed the late delivery on Covid. Since Covid is hardly new you should just stop charging and advertising the short delivery as you are not providing that service. I personally do not care if this is due to DHL or you, I have paid Barton not DHL and thus expect the service or refund for it from Barton. Very disappointed, especially with the customer support”

Helpful Report

Posted 4 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“I never received it. Ordered Oct 19th. As I write this, on November 23rd, the bands have not arrived. Barton refunded me, which is great, but I would have preferred getting the bands express shipped to me instead of a refund (which I offered but wasn't taken up on my offer). Hopefully, they will arrive one day...”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Frederic. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“Lovely looking strap, unfortunately after two days the leather stretched at the buckle hole and no longer fits properly.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Lance. I’m sorry to hear about your experience and that our product didn’t meet your expectations. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Barton Watch Bands Reviews