Name: Barton Watch Bands
Rating: 4.37

“Wrong size and reached out to customer service but still has not responded. Please advise. Would like an exchange.”

Posted 4 years ago

Thank you for your feedback, Elizabeth. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. For an exchange, feel free to visit our automated returns portal here: https://returns.bartonwatchbands.com/ Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“Said 5 day shipping. Arrived in 3. Great”

Helpful Report

Posted 4 years ago

“I never received the item”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Tyler. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“The band is OK, but the shipping absolutely sucked. I paid extra for priority shipping, but it was sent UPS mail innovations, which is garbage. It took 2 weeks to arrive after being shipped!”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Mark. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“I would love to tell you how awesome my new Barton Watch strap is, but the problem is I still haven't received it. We ordered it over a month ago and have sent an email to request a follow up on the delivery but are yet to hear back from anybody. Not great really.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Brendon. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“I'm sure the bands are nice, but mine seems to be lost. I have contacted the company, but haven't gotten a response.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Jo Beth. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“Had it 2 weeks and already delaminated”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Jesse. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“Painfully slow processing period.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Joseph. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“I have bought many bans from Barton and have the best shopping experience. The bands fit perfectly.the are good quality and look great. It's my first choice to update or customize any of my watches”

Barton Watch Bands 5 star review on 24th December 2021

Helpful Report

Posted 4 years ago

“The buckle side of the band is a little too short and sits more on the side of my wrist. It gets uncomfortable pretty quickly. A longer band may work, but it isn't an option with this particular color band. I removed one of the 2 band loops & it helped a little. A better selection of large bands would be nice.”

Helpful Report

Posted 4 years ago

“Product is just as represented.”

Helpful Report

Posted 4 years ago

“Very beautiful watch strap! High quality and feels great on the wrist , looks sleek on my stainless steel bezel with black dial on my Hamilton khaki aviation”

Helpful Report

Posted 4 years ago

“Well seeing as I've had two different watch bands shipped and neither have arrived, I guess my review is 1 out of 5.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Jake. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“Of the 3 straps I ordered, I received 2. The 3rd wasn’t the right color. Otherwise, I am pleased with the build quality and price of the products.”

Helpful Report

Posted 4 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“I normally don't wear nato straps, but tried Barton out since I have dozens of their leather straps. I am very happy, it's quite comfortable and is very durable! I wouldn't expect anything less from Barton!”

Barton Watch Bands 5 star review on 21st December 2021

Helpful Report

Posted 4 years ago

“Nice watch band”

Helpful Report

Posted 4 years ago

“Very happy with size, fit and style.”

Helpful Report

Posted 4 years ago

“Have not received a month after ordering. Company does not respond to inquiries about status of order or requested refund.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Lisa. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

“High quality straps and fast shipping!”

Helpful Report

Posted 4 years ago

“i’d love to rate this item, but since it still hasn’t shipped 20+ days after purchase, and there has been no word from y’all in spite of a couple of emails, i would say watch band unknown, customer service a very frustrating 1 star.”

Helpful Report

Posted 4 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Barton Watch Bands Reviews