Name: Barton Watch Bands
Rating: 4.37

“A few bands shipped in the incorrect size. Have sent a few emails to their support without any replies. Have used Barton many times before but unfortunately this experience wasn't very poor.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you received the wrong items, and that your customer service experience was so disappointing. We strive for customer satisfaction and value your feedback to help us improve. If your issue hasn't been addressed yet, please email our support team again at info@bartonwatchbands.com so we can resolve it. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“I was scammed by this company, because they took my money gave me a fake Tracking number and never responded to my emails nor sent me the watch band i ordered months ago. Will never buy from this company again.”

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Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a bad experience or felt like you were given a "fake tracking number." We would never intentionally send out incorrect order information to a customer. We strive for customer satisfaction and value your feedback to help us improve. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ Or, please email these details to our support team at info@bartonwatchbands.com so we can resolve this issue. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“I ordered a band but it never shipped. The status just says label printed. I have left voicemails and sent emails but have had zero customer service. You have my money, but I don't have my band.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never received your order. Shipping is out of our control and that sometimes creates regrettable delays in delivery times, or even lost orders. But we certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“Great prices for an unbeatable selection of bands and bracelets.”

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Posted 3 years ago

“Excellent quality looks really nice on my watch very happy once again thanks”

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Posted 3 years ago

“I paid for two watch band and the package arrived with only one band. I have emailed twice and called by phone once but have been ignored. I am very disappointed with Barton's service.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never got your entire order, and that you received such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“Great silicone band, for my small wrists (6/25 inch) as well as large since two lengths are provided. I unfortunately received a black buckle on mine, although I ordered a steel colored. E-mailed customer service but they have not responded.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry your order was incorrect and that you had such difficulty with customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“Still waiting for my strap, no response, have written now three times to ask where it is. First time I'm very disappointed about the customer service”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and sometimes that regrettably causes delays in delivery times and even lost orders. We're also sorry that you received such poor customer service. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“This order never arrived, and you are spamming the bejaysis out of me - please stop this. Sorry for the day I engaged with barton watch bands.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never got your order, and that you received too many marketing emails and such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“This is the first and last time I order from this company. Worst at customer service! I ordered a band last month, and I will have not received it!! Would never recommend!!”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never got your order, and that you received such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“Terrible Customer support. Doesn't reply at all. Got wrong buckle and they are ignoring me.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you got the incorrect order, and that you received such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“njot received. terrible cusromer service.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never got your order, and that you received such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“Have not received order”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you didn't get your order. Shipping is out of our control and sometimes that causes regrettable delays in delivery times. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“Very clean high quality watch band. I've been purchasing Barton watch band for my watches for years. I have never been disappointed. I'm working outside all day with my hands, Barton watch bands have never failed me”

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Posted 3 years ago

“Kind of thin and cheap. Thought it would be more robust.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry your item was not the quality you hoped for. We strive for customer satisfaction and value your feedback to help us improve our process. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ For any further concerns, please email our support team again at info@bartonwatchbands.com. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“I am being asked to write a review for an item that hasn't arrived. I placed an order nearly six weeks ago. Initially, when nothing showed up, support were helpful, and created a replacement order. Weeks later, and all is silent - unanswered email and tracking sites showing nothing has shipped. The thing is, it's just a watch strap, nobody dies if it's late, but I resent not being updated. Apparently the straps are good, so they just need to sort their supply chain and customer service.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you didn't receive your order, and that you've had such difficulties with customer service. Shipping is out of our control and sometimes that means regrettable delays in delivery times or even lost orders. But we strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“I liked the introduction emails. Great watch band so far!”

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Posted 3 years ago

“The bands are great but your customer service is nonexistent. I ordered two bands, but only received one (although the order shows you sent two). I have been trying to get someone to contact me for weeks (both by multiple phone messages and emails) but have had no response. This needs to be resolved!”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you received only part of your order. We also regret you've had such difficulty contacting customer service. You're right -- we certainly need to get your issue resolved. We strive for customer satisfaction and value your feedback to help us improve our process. Please email our support team your order details again at info@bartonwatchbands.com so we can figure out what happened and fix it. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

“Best watch band you will buy. I wish they had a darker brown but this is still nice.”

Barton Watch Bands 5 star review on 9th March 2022

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Posted 3 years ago

“This band is mostly rubber with sowed on canvas. It doesn’t even look like the band in the picture. I got my watch caught on a drawer and it ripped the band. This has been the worst purchase from Barton I’ve ever had.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry your item wasn't quite what you hoped for. We strive to post the most accurate product info and visuals on our website. Customer satisfaction is our goal and we value your feedback to help us improve our process. For any further concerns, please email our support team your order details again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Barton Watch Bands Reviews