Name: Barton Watch Bands
Rating: 4.36

“I wouldn't know how this band is since it still hasn't shipped. This is getting rediculous for something that was in stock on your site.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. Shipping is out of our control and this sometiems causes regrettable delays in delivery, even lost orders. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“The strap is nice and good quality however the customer service is terrible”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“I ordered 2 bands on 21 December 2021…they have yet to arrive. Not good.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. Shipping is out of our control and this sometimes causes regrettable delays in delivery, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“Not yet arrived”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. Shipping is out of our control and this sometimes causes regrettable delays in delivery, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“The color of the buckle was different than what I ordered.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Edith. I’m sorry to hear about your experience and that our product didn’t meet your expectations. We strive to post the most accurate product images and info possible on our website. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“I cannot rate something I am yet to receive... ordered on 7th Dec. Today is 9th Jan 2022.. still bo product. No updates given or follow up on delay”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Angela. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Delivery should be faster, but the straps are amazing.”

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Posted 3 years ago

“The various watch bands are really good quality and especially the odd sizes are highly appreciated. However APC shipment to Europe takes ages. Even express orders sit in the US warehouse 4 weeks or longer. Once in Europe it takes only 2 days to a non-EU country”

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Posted 3 years ago

“Are you guys serious. It has been more than a month since the band has been shipped to my address and I have not yet got it. Tracking shows it is still in Brisbane. Here is the breakdown of the lousy service you guys are providing. 1. Shipment not delivered even after one month. 2. Shipment's port of entry should have been Sydney as I live in Sydney suburb. But the shipment's port of entry is Brisbane which is a city in a totally different State. 3. I wish I could have given you guys a negative 1 Million Star rating”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Haroon. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. It sounds truly frustrating. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Not received yet, ordered November 28th, still not received on January 6th.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Keith. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“It hasn’t arrived yet”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. Shipping is out of our control and this sometimes causes regrettable delays in delivery, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“Not a good time to ask for a review as I still don’t have the watch band that I ordered and was told I would have for Christmas. It is now Jan. 4th and I have had no communication with anyone from Barton. I checked the status of the delivery with the UPS tracking number that was provided and it says they are unable to give me any information. Kinda worthless. So sorry I can’t review the product yet, just the poor shipping process.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Russell. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“I love this band! I have had it a few weeks but it has made wearing my watch way more comfortable. I will definitely be purchasing another one (or 2) in a different color!!”

Helpful Report

Posted 3 years ago

“A beautiful piece to add to your collection. A weightless band and a soft interior design only compliment the aging leather that only gets better with time. The leather brightens up and the band hugs your wrist making you forget it's even there. Can't wait to get another”

Barton Watch Bands 5 star review on 4th January 2022

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Posted 3 years ago

“I have many straps from Barton and will continue to buy more.”

Helpful Report

Posted 3 years ago

“I never received my watchband and have received no response from customer service”

Helpful Report

Posted 3 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Great bands and varieties! Have already bought a few and will buy more moving forward.”

Helpful Report

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

“Great strap! Good quality”

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Posted 3 years ago

“I purchased 2 bands both sent separately due to ridiculous freight issues WW. So the first band fitted perfectly, the 2nd was picked wrong it's not a long size. It looks great but will not fit at all. I sent a message 5 days ago and still have no reply...”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Paul. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Barton Watch Bands Reviews