Barton Watch Bands Reviews

4.4 Rating 4,381 Reviews
83 %
of reviewers recommend Barton Watch Bands
4.4
Based on 4,381 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read Barton Watch Bands Reviews
Very unsatisfied. I ordered a 24mm in error. I immediately emailed Barton asking to revise my order to be a 22mm. After 3 weeks of back and forth the 24mm arrived.. I again reached out to Barton. The said they would send me a 22mm band. Today the mail came and instead of a 22mm band, they sent a 20mm. So I now uave a 20mm and 24mm band I don't want and still don't have the 22mm band I want. This service is ridiculous...
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Posted 1 year ago
Sent me a ladies band and not them mans band I ordered and its been going on 2 months now.
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Posted 1 year ago
Poor customer service then I receive the wrong band which was supposed to be a long band but was same as original. Very dissatisfied!
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Posted 1 year ago
Do not purchase from this company, buy else where .
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Posted 1 year ago
I bought a repeat order because my previous strap broke. I did not want to "complain" about strap #1 so I just bought a new one. (You did not offer me a free replacement when I told my story - which was disappointing). When strap #2 arrived it was the wrong size ("20" instead of "22" on strap #1). I am now the owner of two Barton straps, one broke and one the wrong size. Your website led me to believe that you are passionate specialists - I'd love to see how you can help me.
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Posted 1 year ago
They lie about when things will be shipped. They do not respond to emails asking for updates on order. Not worth dealing with a company that treats its customers this poorly.
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Posted 1 year ago
0 out of 5. No one has responded to my emails and you’ve sent me one watch band. See attached.
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Posted 1 year ago
You sent me the wrong length for my band. I ordered the short and you sent me the long one. The band doesn't fit majorly dissatisfied.
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Posted 1 year ago
dear Barton's I am quite disappointed with the Khaki canvas colour. The earlier ones (months back) look more like khaki colour. The new one I received is more lighter in tone (almost light yellow). The khaki colour tone is not consistent at all. What a shame. I give it a very poor review. Sorry.
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Posted 1 year ago
Doesn't fit the watch and can't get ahold of the company to return or exchange it. The band looks nice but I cant use it!
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Posted 1 year ago
Nice watch band but it took over 2 weeks to get it and had a smart-ass customer service person who deserves to be fired or smacked one or the other never buy anything from this company again
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Posted 1 year ago
Hi Alan, We gave you horrible customer service, and we need to change how we do things. We're working on that. As a small but rapidly growing business, we're making some big changes to make sure we serve you better, as you deserve. I sincerely apologize if my humor was taken as rudeness. Please let me know if I can send you a free band to make up for this, you truly deserve a better experience. Send a message to customerservice@bartonwatchbands.com, to the attention of Cory. Cory Barton Watch Bands
Posted 1 year ago
Never received it
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Posted 1 year ago
Very hard to install, clacky, really thin whispy spring bars included compared to the ones it is replacing in the Gshock. Not a fan
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Posted 1 year ago
I ordered two bands from Barton. They shipped extremely slowly and when I received my package there was only one band included. I contacted customer service and they shipped the missing band however it took 3 weeks to arrive. Not happy with the speed of their shipment and customer service
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Posted 1 year ago
Wrong bands!! Ordered 22 mm two bands on 12/3/2022 and received 19&12 mm .They do not fit my watch . What should I do.?
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Posted 1 year ago
I only received 2 of the three watch bands I ordered.
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Posted 1 year ago
Threw it away as pins were not long enough to stay secure
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Posted 1 year ago
Doesn't fit galaxy watch 4 - strap is too wide as are the pins. Shame as it's a nice strap, but unusable
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Posted 1 year ago
Well I actually ordered this band for my wife’s new Iwatch 8 41”. But the Apple Watch band adapters slightly protrudes on either side of the watch. They are not flush on either end. So with that in mind will have to find another alternative. It’s not a total loss though in I can use it on my 44 apple Iwatch 4. Well after doing this review I find out I cannot get hold of anybody from customer service for 24 hours or up to a week. Yet they send you a email asking you to call or email to possibly find a solution! Well how can one do that if no one will take your call or text message in reasonable time frame. Sure one good way to run a business.
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Posted 1 year ago
Still haven’t received it and haven’t been given any updates. It’s been close to like 2 months
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Posted 1 year ago
Barton Watch Bands is rated 4.4 based on 4,381 reviews