Name: Barton Watch Bands
Rating: 4.36

“This is the first and last time I order from this company. Worst at customer service! I ordered a band last month, and I will have not received it!! Would never recommend!!”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never got your order, and that you received such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Terrible Customer support. Doesn't reply at all. Got wrong buckle and they are ignoring me.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you got the incorrect order, and that you received such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“njot received. terrible cusromer service.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never got your order, and that you received such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Have not received order”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you didn't get your order. Shipping is out of our control and sometimes that causes regrettable delays in delivery times. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I am being asked to write a review for an item that hasn't arrived. I placed an order nearly six weeks ago. Initially, when nothing showed up, support were helpful, and created a replacement order. Weeks later, and all is silent - unanswered email and tracking sites showing nothing has shipped. The thing is, it's just a watch strap, nobody dies if it's late, but I resent not being updated. Apparently the straps are good, so they just need to sort their supply chain and customer service.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you didn't receive your order, and that you've had such difficulties with customer service. Shipping is out of our control and sometimes that means regrettable delays in delivery times or even lost orders. But we strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“This band is mostly rubber with sowed on canvas. It doesn’t even look like the band in the picture. I got my watch caught on a drawer and it ripped the band. This has been the worst purchase from Barton I’ve ever had.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry your item wasn't quite what you hoped for. We strive to post the most accurate product info and visuals on our website. Customer satisfaction is our goal and we value your feedback to help us improve our process. For any further concerns, please email our support team your order details again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I did purchased 2 bands for my Apple Watch one work perfectly but the other one doesn’t.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry that one of the items in your order didn't work out quite like you hoped. We strive for customer satisfaction and value your feedback to help us improve our process. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team your order details again at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 1 year ago

“No response from Barton watch band after I requested an exchange. The band was extremely long and I wanted a shorter band in exchange. I have 2 Barton bands in the original package that I can’t use . I bought a expedition watch and band for way less from Poshmark.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry the items your ordered were not quite what you expected. It's also disappointing to hear that you've had such difficulty contacting customer service. We strive for customer satisfaction and value your feedback to help us improve our process. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ For any further concerns, please email our support team again at info@bartonwatchbands.com. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I never received this band. The other band was sent, it was the wrong one. I called and they sent the exact same wrong one again.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you have repeatedly received the wrong order. We strive for customer satisfaction and value your feedback to help us improve our process. If you haven't received your correct order yet, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Never arrived after more than a month”

Helpful Report

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry that you haven't received your order. Shipping is out of our control and that sometimes can cause regrettable delays in delivery times, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process. Please email our support team again at info@bartonwatchbands.com to make sure we can resolve this issue. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“It doesn't Fit!”

Helpful Report

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry that your product is not the correct fit. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ Or please email our support team again at info@bartonwatchbands.com to make sure we can resolve this issue. We strive for customer satisfaction and value your feedback to help us improve our process. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“This is the only rating I can give since I have never received the watch band.”

Helpful Report

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry that you haven't received your order. I'm sure that's extremely frustrating. Shipping is out of our control and that sometimes can cause regrettable delays in delivery times, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process. Please email our support team again at info@bartonwatchbands.com so we can resolve this issue. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I have not received it yet”

Helpful Report

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry that you never received your order. I'm sure that's extremely frustrating. Shipping is out of our control and that sometimes can cause regrettable delays in delivery times, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process. Please email our support team again at info@bartonwatchbands.com so we can resolve this issue. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.

Posted 1 year ago

“Utterly incapable of delivering a watch strap ordered and paid for weeks ago. Ignore all messages asking for information. Completely unreliable as a supplier.”

Helpful Report

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry that you've had such a frustrating experience. Shipping is out of our control and that sometimes can cause regrettable delays in delivery times, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process. Please email our support team again at info@bartonwatchbands.com so we can resolve this issue. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.

Posted 1 year ago

“No delivery, customer support not answering mail.”

Helpful Report

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry that you've had a disappointing experience. Shipping is out of our control and sometimes that causes regrettable delays in delivery times, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process. Please email our support team again at info@bartonwatchbands.com if we still need to resolve this issue. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Team

Posted 1 year ago

“I haven't yet received the strap.”

Helpful Report

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry that you haven't received your order yet. Shipping is out of our control and sometimes that causes regrettable delays in delivery times, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process. Please email our support team again at info@bartonwatchbands.com if we still need to resolve this issue. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Team

Posted 1 year ago

“Still have not received my band...been over a month”

Helpful Report

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry that it took so long to receive your order. Shipping is out of our control and sometimes that causes regrettable delays in delivery times, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process. Please email our support team again at info@bartonwatchbands.com if we still need to resolve this issue. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Team

Posted 1 year ago

“I still haven't received my watch band and it's been almost a month.”

Helpful Report

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry your order took so long to get to you. Shipping is out of our control and sometimes that means regrettable delays in deliver or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process. For a refund or exchange, visit our automated returns portal: https://returns.bartonwatchbands.com/ If this issue is still unresolved, please email our support team at info@bartonwatchbands.com. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Bands Team

Posted 1 year ago

“Still hasn't arrived. Been 2 weeks”

Helpful Report

Posted 2 years ago

Thank you for being a Barton Watch Band customer. Shipping is out of our control which means that sometimes this causes regrettable delays in delivery times. We strive for customer satisfaction and value your feedback to help us improve our process. For a refund or exchange, visit our automated returns portal: https://returns.bartonwatchbands.com/ For any further concerns, please email our support team at info@bartonwatchbands.com. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Bands Team

Posted 1 year ago

“Bought the bands on January 9th and today is January 30th. Still haven't received my bands or shipping updates.”

Helpful Report

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry you've had such difficulty receiving your order. Shipping is out of our control which means that sometimes this causes regrettable delays in delivery times, even lost orders. We certainly need to resolve this situation. We strive for customer satisfaction and value your feedback to help us improve our process. If this issue remains unresolved, please email our support team at info@bartonwatchbands.com. For a refund or exchange, visit our automated returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Bands Team

Posted 1 year ago


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Barton Watch Bands Reviews