Name: Barton Watch Bands
Rating: 4.36

“The advertised size is WRONG. It does not fit my watch. Beware !”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry that the size was misleading, and make every effort to present our product info clearly on our website. Please email our support team at info@bartonwatchbands.com about this issue and arrange for a refund or exchange. We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“Did not like. Will not use. I originally ordered a silver clasp but this was sent a replacement to me and I didn’t have input on the colour scheme which doesn’t go with my watch.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry that there was miscommunication on getting you the color you wanted. Please email our support team at info@bartonwatchbands.com for a refund or exchange. We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“I ordered my band. After a week without any updated shipping information I contacted customer support. I was lied to and they told me that the band had just shipped and i would receive shipping information soon. I did not receive any information. A week later I contacted customer service again for an update on shipping information. I recieved no response but shipping information was sent shortly after. Once I did recieved my order it was not the item I ordered and did not match the packing slip. I contacted customer service again to get the item I ordered (3 weeks after I initially ordered) and have yet to receive any reply. I would not recommend Barton to anyone and will not be buying from them again. Additional update. After trying to make it right and ship me my correct order, I had to contact customer service again since there was no shipping update after multiple weeks. A label was created but has not been shipped in over a month now. I have contacted customer service multiple times with no response. It has now been MONTHS after my initial order and I have not recieved the correct band yet. Customer service has been terrible and this company has done nothing to try to correct their mostakes.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry that you've had such a frustrating experience. As far as shipping, that is out of our control and that can regrettably lead to longer than expected delivery to customers. However, we certainly want to make this right and you should not have to wait this long for the issue to be resolved. We have been streamling our shipping and inventory process to make sure that these things do not continue to happen. As we strive to improve, would you please re-contact customer service again and explain the details of your order? We will try to resolve the issue. Please email our support team at info@bartonwatchbands.com. We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“Never received my watch band. Received a Apple Watch band for a lady in Detroit Michigan. Called and left a email but no response yet.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry that you received the wrong order. Please email our support team directly at info@bartonwatchbands.com so we can correct this situation. We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“Poor quality”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry that the quality of your product was not what you expected. We make every effort to improve our products based on customer responses like yours. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further concerns, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 2 years ago

“The experience was poor. It was overpriced to start with. And design is very bad, very thin and rigid. Not flexible and it takes long time to get adjusted. It doesn't look nice as well”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry the product's quality was less than you expected. We do make every effort to improve our products based on customer responses like yours. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further concerns, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 2 years ago

“Still waiting for my watch band....it has been 6 weeks !”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and sometimes that creates regrettable delays in delivery times. We strive for customer satisfaction and value your feedback to help us improve. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further questions, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 2 years ago

“Hasn’t arrived. Not response from customer service.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and so sometimes that can cause regrettable delays in delivery times. We strive for customer satisfaction and value your feedback to help us improve. If you still have not heard from customer service, please email our support team again at info@bartonwatchbands.com. We want to make sure your issue is resolved. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“I still didnt recieve it since dec”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and so sometimes this causes regrettable delays in delivery times or even lost orders. But we want to get your order to you! Please email our support team at info@bartonwatchbands.com so we can track it down. We strive for customer satisfaction and are making strides to improve the process thanks to comments like yours. We hope that you will return to visit Barton Watch Bands to see the new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“I have yet to receive my order from 15/2/22. Terrible customer service”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a difficult time receiviing your order. Shipping is out of our control and sometimes that can create regrettable delays in delivery times. We hope that you have gotten your order by now! If not, please email our support team at info@bartonwatchbands.com so we can resolve this unacceptable situation. We strive for customer satisfaction and are making strides to improve the process thanks to comments like yours. We hope that you will return to visit Barton Watch Bands to see the new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“I never received the watch band , even though it said it was delivered.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you didn't receive your order. We strive for customer satisfaction and value your feedback to help us improve. Shipping is out of our control and that regrettably can cause delays in delivery times and even lost orders. We are working towards a better process and your comments help us improve. If you haven't resolved your issue yet, please email our support team again at info@bartonwatchbands.com so we can get this taken care of. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“I was scammed by this company, because they took my money gave me a fake Tracking number and never responded to my emails nor sent me the watch band i ordered months ago. Will never buy from this company again.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a bad experience or felt like you were given a "fake tracking number." We would never intentionally send out incorrect order information to a customer. We strive for customer satisfaction and value your feedback to help us improve. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ Or, please email these details to our support team at info@bartonwatchbands.com so we can resolve this issue. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“I ordered a band but it never shipped. The status just says label printed. I have left voicemails and sent emails but have had zero customer service. You have my money, but I don't have my band.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never received your order. Shipping is out of our control and that sometimes creates regrettable delays in delivery times, or even lost orders. But we certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“I paid for two watch band and the package arrived with only one band. I have emailed twice and called by phone once but have been ignored. I am very disappointed with Barton's service.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never got your entire order, and that you received such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“This order never arrived, and you are spamming the bejaysis out of me - please stop this. Sorry for the day I engaged with barton watch bands.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never got your order, and that you received too many marketing emails and such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“This is the first and last time I order from this company. Worst at customer service! I ordered a band last month, and I will have not received it!! Would never recommend!!”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never got your order, and that you received such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“Terrible Customer support. Doesn't reply at all. Got wrong buckle and they are ignoring me.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you got the incorrect order, and that you received such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“njot received. terrible cusromer service.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never got your order, and that you received such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“Have not received order”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you didn't get your order. Shipping is out of our control and sometimes that causes regrettable delays in delivery times. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

“I am being asked to write a review for an item that hasn't arrived. I placed an order nearly six weeks ago. Initially, when nothing showed up, support were helpful, and created a replacement order. Weeks later, and all is silent - unanswered email and tracking sites showing nothing has shipped. The thing is, it's just a watch strap, nobody dies if it's late, but I resent not being updated. Apparently the straps are good, so they just need to sort their supply chain and customer service.”

Helpful Report

Posted 3 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you didn't receive your order, and that you've had such difficulties with customer service. Shipping is out of our control and sometimes that means regrettable delays in delivery times or even lost orders. But we strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Barton Watch Bands Reviews