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Barton Watch Bands Reviews

4.4 Rating 4,920 Reviews
84 %
of reviewers recommend Barton Watch Bands
4.4
Based on 4,920 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email
Read Barton Watch Bands Reviews
“Unfortunately it did not fit my Garmin Venu 2.”
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Posted 3 years ago
“I ordered a watchband from you in November 2022 which I didn't receive until January 17th, 2023 and it was not the size I ordered. I immediately sent an email to Customer Service and was told the correct item would be shipped right away with order: #87485967. The order confirmation email I received was dated January 20th, 2023. It is now February 8th, 2023, 19 days since I received that confirmation (almost 3 weeks) and I still haven't received my order. Excuse my French, but what the Hell is going on? Am I ever going to receive my order? This is the worst Customer Service I have EVER received.”
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Posted 3 years ago
“Very unsatisfied. I ordered a 24mm in error. I immediately emailed Barton asking to revise my order to be a 22mm. After 3 weeks of back and forth the 24mm arrived.. I again reached out to Barton. The said they would send me a 22mm band. Today the mail came and instead of a 22mm band, they sent a 20mm. So I now uave a 20mm and 24mm band I don't want and still don't have the 22mm band I want. This service is ridiculous...”
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Posted 3 years ago
“Sent me a ladies band and not them mans band I ordered and its been going on 2 months now.”
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Posted 3 years ago
“Poor customer service then I receive the wrong band which was supposed to be a long band but was same as original. Very dissatisfied!”
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Posted 3 years ago
“Do not purchase from this company, buy else where .”
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Posted 3 years ago
“I bought a repeat order because my previous strap broke. I did not want to "complain" about strap #1 so I just bought a new one. (You did not offer me a free replacement when I told my story - which was disappointing). When strap #2 arrived it was the wrong size ("20" instead of "22" on strap #1). I am now the owner of two Barton straps, one broke and one the wrong size. Your website led me to believe that you are passionate specialists - I'd love to see how you can help me.”
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Posted 3 years ago
“They lie about when things will be shipped. They do not respond to emails asking for updates on order. Not worth dealing with a company that treats its customers this poorly.”
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Posted 3 years ago
“0 out of 5. No one has responded to my emails and you’ve sent me one watch band. See attached.”
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Posted 3 years ago
“You sent me the wrong length for my band. I ordered the short and you sent me the long one. The band doesn't fit majorly dissatisfied.”
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Posted 3 years ago
“dear Barton's I am quite disappointed with the Khaki canvas colour. The earlier ones (months back) look more like khaki colour. The new one I received is more lighter in tone (almost light yellow). The khaki colour tone is not consistent at all. What a shame. I give it a very poor review. Sorry.”
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Posted 3 years ago
“Doesn't fit the watch and can't get ahold of the company to return or exchange it. The band looks nice but I cant use it!”
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Posted 3 years ago
“Nice watch band but it took over 2 weeks to get it and had a smart-ass customer service person who deserves to be fired or smacked one or the other never buy anything from this company again”
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Posted 3 years ago
Hi Alan, We gave you horrible customer service, and we need to change how we do things. We're working on that. As a small but rapidly growing business, we're making some big changes to make sure we serve you better, as you deserve. I sincerely apologize if my humor was taken as rudeness. Please let me know if I can send you a free band to make up for this, you truly deserve a better experience. Send a message to customerservice@bartonwatchbands.com, to the attention of Cory. Cory Barton Watch Bands
Posted 3 years ago
“Never received it”
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Posted 3 years ago
“Very hard to install, clacky, really thin whispy spring bars included compared to the ones it is replacing in the Gshock. Not a fan”
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Posted 3 years ago
“I ordered two bands from Barton. They shipped extremely slowly and when I received my package there was only one band included. I contacted customer service and they shipped the missing band however it took 3 weeks to arrive. Not happy with the speed of their shipment and customer service”
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Posted 3 years ago
“Wrong bands!! Ordered 22 mm two bands on 12/3/2022 and received 19&12 mm .They do not fit my watch . What should I do.?”
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Posted 3 years ago
“I only received 2 of the three watch bands I ordered.”
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Posted 3 years ago
“Threw it away as pins were not long enough to stay secure”
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Posted 3 years ago
“Doesn't fit galaxy watch 4 - strap is too wide as are the pins. Shame as it's a nice strap, but unusable”
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Posted 3 years ago
Barton Watch Bands is rated 4.4 based on 4,920 reviews