Name: Barton Watch Bands
Rating: 4.36

“Still haven’t received it and haven’t been given any updates. It’s been close to like 2 months”

Posted 1 year ago

“Painstakingly difficult to mount the adapters that were not mentioned on your website. The band was not made for my watch. Thank you for making it easy to ditch the watch for good. Both the watch and your ridiculous band are resting peacefully in a landfill. Good riddance!”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Mark. I’m sorry to hear that your experience with our product was painstaking and more difficult than you expected. That's not the level of quality we strive for, and we apologize for the frustration. Please know that we will be addressing this review with the team. We hope to improve from comments like yours to do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“I never received my order. Zac corkin 303-517-4420”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Zachary. I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of service we strive for. I apologize for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please email these order details to our team at info@bartonwatchbands so that we can make sure to get you your order. The Barton Watch Team

Posted 1 year ago

“It seems to be bigger than 22mm I can't get the slide lock to attach to the bit where it should be.”

Helpful Report

Posted 1 year ago

Thank you for being a customer of Barton Watch Bands. We're sorry that your having problems getting the slide lock to fit your watch properly. We encourage you to email our support team at info@bartonwatchbands.com for more details on how to exchange the part or get further instructions to achieve the best fitting. We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“It does not fit my Garmin Venu 2. So it's going back.”

Helpful Report

Posted 1 year ago

Thank you for being a Barton Watch Band customer. We're sorry your product did not fit your watch and we hope an exchange can remedy this. If you have any further questions or want to arrange for an exchange or refund, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 1 year ago

“I never received my item.”

Helpful Report

Posted 1 year ago

Thank you for being a customer of Barton Watch Bands. We're sorry that you never received your product. Shipping is out of our control and that can regrettably lead to delivery problems for customers. Please email our support team at info@bartonwatchbands.com so we can make another attempt to send what you ordered. We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“The advertised size is WRONG. It does not fit my watch. Beware !”

Helpful Report

Posted 1 year ago

Thank you for being a customer of Barton Watch Bands. We're sorry that the size was misleading, and make every effort to present our product info clearly on our website. Please email our support team at info@bartonwatchbands.com about this issue and arrange for a refund or exchange. We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Did not like. Will not use. I originally ordered a silver clasp but this was sent a replacement to me and I didn’t have input on the colour scheme which doesn’t go with my watch.”

Helpful Report

Posted 1 year ago

Thank you for being a customer of Barton Watch Bands. We're sorry that there was miscommunication on getting you the color you wanted. Please email our support team at info@bartonwatchbands.com for a refund or exchange. We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I ordered my band. After a week without any updated shipping information I contacted customer support. I was lied to and they told me that the band had just shipped and i would receive shipping information soon. I did not receive any information. A week later I contacted customer service again for an update on shipping information. I recieved no response but shipping information was sent shortly after. Once I did recieved my order it was not the item I ordered and did not match the packing slip. I contacted customer service again to get the item I ordered (3 weeks after I initially ordered) and have yet to receive any reply. I would not recommend Barton to anyone and will not be buying from them again. Additional update. After trying to make it right and ship me my correct order, I had to contact customer service again since there was no shipping update after multiple weeks. A label was created but has not been shipped in over a month now. I have contacted customer service multiple times with no response. It has now been MONTHS after my initial order and I have not recieved the correct band yet. Customer service has been terrible and this company has done nothing to try to correct their mostakes.”

Helpful Report

Posted 1 year ago

Thank you for being a customer of Barton Watch Bands. We're sorry that you've had such a frustrating experience. As far as shipping, that is out of our control and that can regrettably lead to longer than expected delivery to customers. However, we certainly want to make this right and you should not have to wait this long for the issue to be resolved. We have been streamling our shipping and inventory process to make sure that these things do not continue to happen. As we strive to improve, would you please re-contact customer service again and explain the details of your order? We will try to resolve the issue. Please email our support team at info@bartonwatchbands.com. We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Never received my watch band. Received a Apple Watch band for a lady in Detroit Michigan. Called and left a email but no response yet.”

Helpful Report

Posted 1 year ago

Thank you for being a customer of Barton Watch Bands. We're sorry that you received the wrong order. Please email our support team directly at info@bartonwatchbands.com so we can correct this situation. We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Poor quality”

Helpful Report

Posted 1 year ago

Thank you for being a customer of Barton Watch Bands. We're sorry that the quality of your product was not what you expected. We make every effort to improve our products based on customer responses like yours. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further concerns, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 1 year ago

“The experience was poor. It was overpriced to start with. And design is very bad, very thin and rigid. Not flexible and it takes long time to get adjusted. It doesn't look nice as well”

Helpful Report

Posted 1 year ago

Thank you for being a customer of Barton Watch Bands. We're sorry the product's quality was less than you expected. We do make every effort to improve our products based on customer responses like yours. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further concerns, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 1 year ago

“Still waiting for my watch band....it has been 6 weeks !”

Helpful Report

Posted 1 year ago

Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and sometimes that creates regrettable delays in delivery times. We strive for customer satisfaction and value your feedback to help us improve. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further questions, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 1 year ago

“Hasn’t arrived. Not response from customer service.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and so sometimes that can cause regrettable delays in delivery times. We strive for customer satisfaction and value your feedback to help us improve. If you still have not heard from customer service, please email our support team again at info@bartonwatchbands.com. We want to make sure your issue is resolved. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I still didnt recieve it since dec”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and so sometimes this causes regrettable delays in delivery times or even lost orders. But we want to get your order to you! Please email our support team at info@bartonwatchbands.com so we can track it down. We strive for customer satisfaction and are making strides to improve the process thanks to comments like yours. We hope that you will return to visit Barton Watch Bands to see the new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I have yet to receive my order from 15/2/22. Terrible customer service”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a difficult time receiviing your order. Shipping is out of our control and sometimes that can create regrettable delays in delivery times. We hope that you have gotten your order by now! If not, please email our support team at info@bartonwatchbands.com so we can resolve this unacceptable situation. We strive for customer satisfaction and are making strides to improve the process thanks to comments like yours. We hope that you will return to visit Barton Watch Bands to see the new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I never received the watch band , even though it said it was delivered.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you didn't receive your order. We strive for customer satisfaction and value your feedback to help us improve. Shipping is out of our control and that regrettably can cause delays in delivery times and even lost orders. We are working towards a better process and your comments help us improve. If you haven't resolved your issue yet, please email our support team again at info@bartonwatchbands.com so we can get this taken care of. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I was scammed by this company, because they took my money gave me a fake Tracking number and never responded to my emails nor sent me the watch band i ordered months ago. Will never buy from this company again.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a bad experience or felt like you were given a "fake tracking number." We would never intentionally send out incorrect order information to a customer. We strive for customer satisfaction and value your feedback to help us improve. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ Or, please email these details to our support team at info@bartonwatchbands.com so we can resolve this issue. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I ordered a band but it never shipped. The status just says label printed. I have left voicemails and sent emails but have had zero customer service. You have my money, but I don't have my band.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never received your order. Shipping is out of our control and that sometimes creates regrettable delays in delivery times, or even lost orders. But we certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I paid for two watch band and the package arrived with only one band. I have emailed twice and called by phone once but have been ignored. I am very disappointed with Barton's service.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never got your entire order, and that you received such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Barton Watch Bands Reviews