Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,234 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online information very clear plus order and delivery provided a very prompt service. Would use this service again.”

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Posted 1 year ago

“Happy with product purchase swift delivery all GOOD”

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Posted 1 year ago

“Prompt and timely delivery”

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Posted 1 year ago

“Thanks +++++”

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Posted 1 year ago

“The package arrived on time and worked fine, I did note the security seal was broken on receipt.”

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Posted 1 year ago

“Delivery arrangements went well and I was kept up-to-date on the timetable with the order arriving within half an hour of the stated time.”

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Posted 1 year ago

“The parts I ordered took a bit longer than I was expecting, but I was kept well informed of status & progress.”

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Posted 1 year ago

“No delay in processing my order Was delivered at time that was stated”

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Posted 1 year ago

“Pump arrived on time, good fast service.”

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Posted 1 year ago

“Informative and helpful”

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Posted 1 year ago

“Very well packaged”

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Posted 1 year ago

“Great service quick delivery item as described”

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Posted 1 year ago

“Goods arrived on time and in line with the description”

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Posted 1 year ago

Thank you for your 4 star review! It is greatly appreciated by all those here at Bathrooms and showers direct. We are always happy to help our customers and we update our customers on their orders as much as we can. We keep our descriptions updated with as much info as we can and try to get our orders out as quickly as possibe! We look forward to doing Buisness with you again. BASD Customer Service.

Posted 1 year ago

“Service was good from the customer service team when I called regarding delivery etc. A little tip for the website. You should have an add-on box for items you will need. For example, I ordered a bath & the bath I ordered required bath feet. To save customers getting to install (as booking in a plumber & having them then not able to start is very frustrating) not having legs for their bath. But how about automatically adding the feet to their basket? Then on checkout, you inform them this is required if they then choose to take it off it's their issue you have done your advising of what is a necessity. Also, a sink or a basin or a bath is automatically a waste for them as this is another necessity they will require. This will, in turn, you will be up-selling & a plumber will have everything he or she needs to do the job with no problems.”

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Posted 1 year ago

Hi Ellie Thank you for the review. On all product pages, we advise customers of the additional products they are going to need so they can all be added to the basket together. We can't automatically add products to the basket as we are potentially forcing a customer to purchase something they don't need. We can't always be sure that the add on items are even required and there are many choices that someone can make over colour, type etc. We do our utmost to ensure the customer can see what is and isn't included and the majority of the time, our suggestions get chosen. Thank you for the feedback though. Regards BASD Customer Service

Posted 1 year ago

“Excellent customer service. Helped me with checking that I was ordering the correct replacement. Wouldn't hesitate to use the company again. Only problem, which I appreciate isn't really the company's fault, was the failure of the courier and their awful customer service”

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Posted 1 year ago

“Came within a couple of days of ordering, also letting me know when delivery was”

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Posted 1 year ago

Thank you for your 5 star review! It is greatly appreciated by all those here at Bathrooms and showers direct. We are always happy to help our customers. We reply to our customers as quickly as possible and update them on their orders as much as we can. We look forward to doing Buisness with you again. BASD Customer Service.

Posted 1 year ago

“Ordered a soft-close toilet seat - Arrived in good time and condition. Very expensive for just a toilet seat, but my toilet (and I) needed it.”

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Posted 1 year ago

Thank you for your 4 star review! We ship our products out to our customers as quickly as possible. We do check our prices online very regularly and believe them to be price competitive. Thank you again for your review. BASD Customer Service

Posted 1 year ago

“Delivery and communication was good. Box had a hole in it though”

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Posted 2 years ago

“Goods as ordered arrived within 24 hrs.”

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Posted 2 years ago

Thank you for your 5 star rating of Bathrooms And Showers Direct! We're glad you were satisfied with your experience and look forward to your next visit! BASD Customer service

Posted 2 years ago

“I had an issue with my order. However, it got sorted out very quickly. I would recommend it. Thank you Brooke.”

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Posted 2 years ago

Thank you for your 4 star review Hubert. I am glad that Brooke was able to help you resolve the issue. We help our customers in the best way we can and appreciate your feedback. We look forward to doing buisness with you again soon. BASD Customer Service

Posted 2 years ago

Bathrooms And Showers Direct is rated 4.8 based on 2,234 reviews