Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,235 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, thanks...”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review! It is greatly appreciated by all those here at Bathrooms and showers direct. We are always happy to help our customers with any queries they may have. BASD Customer Service.

Posted 2 years ago

“Delivered on time and easy to book”

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Posted 2 years ago

“Quick delivery, good product.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of Bathrooms And Showers Direct! We really appreciate the kind words about our service, items and fast delivery. We're glad you were satisfied with your experience and look forward to your next visit! BASD Customer service

Posted 2 years ago

“My parcel didn't arrive but when I contacted the company Brooke took control of sorting the problem out. It arrived the next day and I am happy.”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review! It is greatly appreciated by all those here at Bathrooms and showers direct. We are always happy to help our customers and resolve any problems that may occur. I am glad Brooke was able to help you in resolving the problem and your order reached you in time. BASD Customer Service.

Posted 2 years ago

“Good price, arrived quickly and was well protected.”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review. We are glad you found our prices to be competitive and your order arrived quickly with you. Hopefully next time we can achieve a 5 with you. Thank you again for choosing us. BASD Customer Service

Posted 2 years ago

“Toilet delivered within estimated timeframe. Well packed and undamaged on delivery.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of Bathrooms And Showers Direct! We really appreciate the kind words about our items and fast delivery. We're glad you were satisfied with your experience and look forward to your next visit! BASD Customer service

Posted 2 years ago

“Really good customer service - regular updates on progression of order”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review! We try to keep our customers updated and informed on their order as much as possible. We appreciate your review greatly BASD Customer Service

Posted 2 years ago

“Very straightforward to deal with and a swift and efficient delivery. Very pleased with the product”

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Posted 2 years ago

Thank you for your 4 star review! It is greatly appreciated and we hope that next time will be upto your standards and achieve a 5 with you :) BASD Custmer Service

Posted 2 years ago

“Very quick and efficient service on the whole.”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review! I am glad you found our service to be quick and efficient. Hopefully next time we can achieve a 5 with you! BASD Customer Service

Posted 2 years ago

“Everything fine apart from time taken”

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Posted 2 years ago

Thank you for your 4 star review. I can see that we did deliver this within the 10 working days lead time quoted. Generally any items that we have in stock are delivered within 24 to 48 hours. We do try to be as clear as possible on our website. BASD Customer Service

Posted 2 years ago

“The order process was straightforward and delivery was as scheduled. We did need to clarify the part number with the office before completing the order after that the process worked well.”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review! We are glad the process was straightforward and your delivery worked for you! We are always happy to help regarding any queries you may have. Many Thanks BASD Customer Service

Posted 2 years ago

“Excellent service correct part sent as ordered well packaged and protected would have liked the delivery a lot sooner”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review! Your review is valued and appreciate. I am glad you found the service and packaging of your standards. We can see that your order was placed after 1pm and it was delivered on the next day delivery as standard. BASD Customer Service

Posted 2 years ago

“Helpful and quick service”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review! I am very glad that your were happy with your service. Hopefully next time we can achieve a 5 with you! :) BASD Customer Service

Posted 2 years ago

“Product arrived later than given date, had to chase up via email to find out where it was, product looks of a high standard (yet to fit), very good price and staff responded promptly by email.”

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Posted 2 years ago

“Product works perfectly, fast delivery however the DHL driver left the parcel at the front door and not in the safe place specified.”

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Posted 2 years ago

Thank you Michael for your 4 star rating of Bathrooms And Showers Direct. We're glad to hear that the product works perfectly and that delivery was fast. We apologize for any inconvenience caused by the DHL driver leaving the parcel at the front door, rather than the designated safe place. BASD Customer service

Posted 2 years ago

“The product is perfect. Dispatch was quick. Delivery was slower than expected. It was in a DHL van 3 days running before eventually being delivered on the 4th day. It was frustrating thinking that it was going to be delivered for each of those 3 days. But delivery in under a week is ok, anyway.”

Helpful Report

Posted 2 years ago

Thank you for your review. We really do appreciate your honest feedback, so thank you for taking the time to do this for us. BASD Customer Service

Posted 2 years ago

“It was easy to order and the item arrived on time”

Helpful Report

Posted 2 years ago

We really appreciate you taking the time to share your rating with us :) BASD Customer Service

Posted 2 years ago

“Order placed in good time, only issue the Delivery was not made to date given, Had to make call to enquire when thevdelivery expected”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“quick , efficient transaction”

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Posted 2 years ago

Bathrooms And Showers Direct is rated 4.8 based on 2,235 reviews