Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,238 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

Write Your review

Tell us how Bathrooms And Showers Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my toilet and communication regarding delivery was very good. Delivered on time but unfortunately it was damaged in the box. Emailed the company and the gentleman I was communicating with was very helpful and rearranged another to be delivered. This time my toilet arrived all in one piece. Fantastic communication and quick delivery.”

Helpful Report

Posted 6 years ago

“good product (mira flight shower tray) at a good price. quick delivery but a bit more communication regarding delivery would have been helpful, although this is probably down to the carrier rather than the supplier.”

Helpful Report

Posted 11 years ago

“Ordered item which although online was available unfortunately was not in stock . I was offered refund or supply of said item when in stock . Very pleasant and prompt response when company realised item was not in stock”

Helpful Report

Posted 4 years ago

“Great service, had to wait few days for the part to be available but that wasn't a problem. I would appreciate if the packaging would be more efficient. Item has been delivered with slightly bent copper pipes which is not visible when you are receiving the delivery”

Helpful Report

Posted 3 years ago

“A toilet seat ordered. Not in stock but the team got one to us within the time Thank you”

Helpful Report

Posted 3 years ago

“Good quality and service”

Helpful Report

Posted 3 years ago

“Prompt service. Unfortunately the cistern wasn't in stock. Would've been 5 stars if the website had told me this before purchase. However the lady who rang me was very apologetic and polite. Hopefully it will turn up soon.”

Helpful Report

Posted 4 years ago

“Item as described and well packed, though delivery took a while. Unfortunately the delivery and tracking e mail, correctly sent by the delivery firm, by-passed my spam filter and went directly into my trash bin giving the impression that I had been let down. However the seller was very patient with me and helped me locate the missing information and for that I must congratulate them. I found their customer service excellent. If like me you appear to be missing the delivery information on your order, check your trash bin first.”

Helpful Report

Posted 11 years ago

“I was quickly told that the basin I wanted was not in stock and offered a short wait or a refund. I asked for the refund which was swiftly arranged.”

Helpful Report

Posted 4 years ago

“My seat wasn't in stock and would take 2 weeks to be delivered. When you want a new toilet seat you generally want it fast! Worth checking how long it will take to get one when / before you order. I was then not in the country when they had received it, but they were then very helpful in delaying delivery until I was back in the country.”

Helpful Report

Posted 7 years ago

“Ordered a pair of basin taps. Impressed with price and free p;ostage offer. After a few days, tried several times to phone to determine progress, but phone was never answered. Sent email which was answered very promptly and told me delivery weould be following day. Items arrived as promised. I would have welcomed a little more infomation on progress of order and email to tell me of despatch. A BT phone number would also be better than 0845.”

Helpful Report

Posted 12 years ago

“I ordered two toilet seats of which only one arrived. After discussing on the online chat, Zoe confirmed by email that the second would be sent that day. It did indeed arrive a few days later. The price was competitive.”

Helpful Report

Posted 4 years ago

“Quick and reliable service”

Helpful Report

Posted 3 years ago

“I purchased a low level cistern and pan everything arrived well packaged and on time the cistern came with all internals except the wall plugs and screws to assist the brackets to hold the cistern on the wall if I could I would give 4.5 stars out of 5”

Helpful Report

Posted 4 years ago

“I ordered a shower pump. Arrived on time which was great. Box was a bit damaged though - looked like it had been thrown around a little!”

Helpful Report

Posted 8 years ago

“Thanks for the service. The product arrived as specified and within 2 business days. But one little thing. After placing the order, no email to say "your order has been despatched". I was surprised, especially as I hadn't ordered from you before, that given your service wa so fast, you didn't email me to tell me it was going to arrive onetime etc.”

Helpful Report

Posted 12 years ago

“I ordered an electric shower at a fantastic price. Was delivered when expected, upon contacting customer services I found them very helpful and polite. Fantastic product love it.”

Helpful Report

Posted 10 years ago

“Quick to dispatch the order, clear comms at all times. Slight issue with our delivery but I think it was more to do with our car park entry system than the delivery driver. All good overall.”

Helpful Report

Posted 6 years ago

“I would have preferred to have been told when my order was posted, but other than this the order was processed and delivered effectively and promptly. I would use this company again.”

Helpful Report

Posted 12 years ago

“I found what I was looking for, good price and it was delivered well within my expected time. I am about to have the fan fitted so hopefully everything goes well.”

Helpful Report

Posted 11 years ago

Bathrooms And Showers Direct is rated 4.8 based on 2,238 reviews