Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,461 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,461 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 20th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was keenly priced. Ordering was simple and I got a prompt update from Becky to advise me that there would be a slight delay as the item had to be sourced firm the supplier. The delay was minimal. Very happy with the service, would happily use B &S again.”

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Posted 4 years ago

“Fast delivery, good pricing however the shipping cost is high if you order low value items”

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Posted 7 years ago

“Great customer service, order was delayed, I was kept informed and refunded immidiately when I wasable to source quicker eslewhere. Good company to deal with.”

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Posted 8 years ago

“Easily found what I wanted on the website at a reasonable price. Though it stated the item was in stock it was, in fact, not but I was contacted almost immediately and appraised of the situation including the new delivery date. The item arrived as stated and was well packaged. I would use this company again.”

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Posted 4 years ago

“Very pleased that product was in stock and shipping was very quick. Only critism is that the manufacturers box was placed inside of a larger box and the void space filled with styrofoam which had roughly cut edges resulting in electrostatically charged styrofoam beads going everywhere - very difficult to clean up because the bloody things stick to everything!”

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Posted 4 years ago

“very fast and accurate delivery. half the price of another seller!!!!”

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Posted 10 years ago

“They were very helpful on the ?phone when I was trying to ascertain which was the correct loo seat! I sent photos and they emailed me back very quickly with a link to the product I needed. It arrived very quickly.”

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Posted 4 years ago

“Nice and quick service and well described item . will use them again .”

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Posted 11 years ago

“Would have gave 5 stars, but was sent one item incorrectly . On the other hand problem was sorted out very quickly and correct item was delivered next day . Will definitely use again because of good customer service.”

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Posted 8 years ago

“Speedy service and good quality. Would have been 5 stars had the packaging for the item been better - box was damaged on arrival, thankfully the item was ok inside.”

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Posted 6 years ago

“Good service, kept informed of order progress with acknowledgements & the delivery was prompt. One item was damaged & looked like it had already been returned by a customer - then resent out to me. However, as it was a concealed shower valve - cosmetics didnt worry me too much.”

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Posted 11 years ago

“Delivery was on time. Product quality was good except for the chrome plated fittings, it is not very shiny as it should be.”

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Posted 3 years ago

“Arrived quickly well packaged but not with recyclable packaging otherwise would have been 5*”

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Posted 3 years ago

“Sink delivered within 4 days. Still awaiting the slotted basin waste plug and chain chrome plate.”

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Posted 3 years ago

“I placed an order and got an email straight away saying product not in stock... Disappointed but at least I was informed promptly.”

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Posted 3 years ago

“Excellent speedy service.”

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Posted 3 years ago

“Bought a replacement toilet cistern, arrived very well packaged and at lightspeed.”

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Posted 3 years ago

Bathrooms And Showers Direct is rated 4.8 based on 2,461 reviews