Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,235 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service”

Helpful Report

Posted 6 years ago

“For purchase of Duravit Starck toilet seat to replace existing seat. Straightforward and prompt purchase, well packaged and delivered Day 3. Now discovered that actually replacing seat is problematic because fittings have changed. Web has a couple of suggestions involving a claw hammer or stripping a thread. Better product info on website would have been useful. May end up buying a pan to fit seat.”

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Posted 2 years ago

“Items as discussed competing price and good consumer advice on products and requirements”

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Posted 2 years ago

“good mix of items”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Product is great. Delivery by DHL not so great. Supposed to be here on Friday but delayed and was then delivered on Monday.”

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Posted 2 years ago

“Great service and great prices on a range of bathroom products.”

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Posted 2 years ago

“Part of my order was delivered within 2 working days but I had to email the company to find out when I would receive the rest of my order which finally arrived a week later. Great products and prices but company need to ensure deliveries are completed as they initially stated.”

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Posted 3 years ago

“Top seller well recommended. Very quick service. It's a pleasure doing business with you. Much thanks again.”

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Posted 2 years ago

Thank you for the review, it is great to hear we did a good job. BASD Customer Service

Posted 2 years ago

“The Baby Belfast sink arrived very quickly and which was great. I bought one of these before and it's lovely. The packaging still leaves something to be desired. They are still using crumbly, environmentally disastrous, expanded polystyrene. I had another baby sink delivered last year from a different company which was purely packaged in a double layer of cardboard boxes and paper packing. That's the only reason I give 4 stars instead of 5. They really need to stop using this stuff.”

Helpful Report

Posted 2 years ago

Hi Caroline, Thank you for the review. We are still trying to source alternative packing materials that can be used across all the products we ship, however, we have yet to find something that can protect all our products without having to pass on additional packing charges to our customers. I will certainly pass on your comments to the warehouse manager as we value such feedback. Happy that you are pleased with your new sink. BASD Customer Service

Posted 2 years ago

“Easy to order what I wanted and it arrived very quickly.”

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Posted 3 years ago

“Good service. On the day of delivery I was informed of the time of the delivery. Didn?t give you five stars because packaging was far too excessive. I believe commercial companies are getting offloading their commercial waste on their customers.”

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Posted 5 years ago

“Kept notified at all times, disputed running out of stock upon ordering. Much appreciated! ??”

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Posted 9 years ago

“Quick delivery worked well”

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Posted 6 years ago

“The product (kitchen pillar taps) is very good & very reasonably priced . It was despatched & received very quickly, and at the predicted time. However, I had rung for information first, and the woman I spoke to was quite impatient & snappy -- I considered afterwards whether I would even use this firm, but I did, & they came good in the end”

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Posted 5 years ago

“Ordered a replacement Aqua Lisa shower head attachment. The website for this particular item is confusing as it shows a picture of a chrome shower head attachment but the associated text is for a white shower head. I only realised when the white one turned up. Having said that, the returns and refund process was relatively painless and the new chrome unit turned up and I was refunded for the original purchase in a couple of days. Overall, would recommend”

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Posted 7 years ago

“Ordered a pump and it arrives ..... Dunno why I'm being asked to write a review on something I've ordered . Simples ??”

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Posted 5 years ago

“Delivered quickly and very well protected”

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Posted 7 years ago

“Looking for a replacement shower pump - bathroom and showers direct offered the best price nationally and the bonus using standard shipping having ordered on a Wednesday evening, it was dispatched on Thursday and delivered on Friday - fitted Friday afternoon - brilliant!!!”

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Posted 9 years ago

“Delivery and packaging were fine, however the dampers seemed a bit expensive for whet they are on the other hand they fitted easily and worked fine so a lot cheaper than a new seat.”

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Posted 5 years ago

Bathrooms And Showers Direct is rated 4.8 based on 2,235 reviews